It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 50+ million monthly active customers. We want to redefine the world’s relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We’ve been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy
The Team
Machine Learning is an integral part of how we design products, operate, and pursue Cash App’s mission to serve the unbanked as well as disrupt traditional financial institutions. Our massive scale and deep trove of transaction data create an endless number of opportunities to use artificial intelligence to better understand our customers and offer new products and experiences that can improve their lives. We are a highly creative group that prefers to solve problems from first principles; we move quickly, make incremental changes, and deploy to production every day. Check out our Machine Learning / AI blog!
You will
This role is part of Cash App's Risk ML team and will be embedded within one of the below workstreams:
Identity: Using machine learning methods and systems, this team reduces the prevalence of inauthentic identities in Cash’s ecosystem, provides a first line of defense against bad actors attempting to circumvent our IDV controls while simultaneously building our confidence in existing and new customers' identities. Our goal is to ensure that every individual has access to the financial services they need, regardless of their background or financial history. We believe that ML has the potential to revolutionize the way in which identity verification is conducted, and we are dedicated to constantly improving and refining our solutions to ensure that it remains at the forefront of this rapidly evolving field. By using machine learning for identity verification, we aim to create a safer and more inclusive financial system for all.
Cash Card + Disputes: This team owns analytical and ML solutions for the full lifecycle of the Cash Card product with a focus on mitigating risk/fraud. Team works cross-functionally with Product, Platform, Legal, and others to balance financial loss to the business, regulatory risk, and the holistic customer experience.
Deposits: This team's mission is to make Cash App the best place to deposit, store, and grow money with ML-powered solutions. The team builds and deploys analytical and ML solutions for all Banking Deposit features (Direct Deposit Accounts, Automated Clearing House (ACH) transactions, Mobile Check Deposits, Paper Money Deposit, Inbound Wire transactions, and more features), and Money Management features using taxonomy system. This includes mitigating fraud associated with the deposit products, improving efficiency associated with understanding deposits, and helping our customers better manage their finances.
Access + Safeguards: In order to make Cash App a financial ecosystem that our customers can trust, our users and their assets must be secure. Access & Safeguards ML is responsible for the safety of +40M customers per month and the protection of hundreds of millions of dollars worth of customer transactions. This team builds and deploys machine learning solutions to create a safety net that protects custom
You Have
- Bachelor's degree in Computer Science, Statistics, Mathematics, or a related field. A Master's degree is preferred
- 6+ years of experience in machine learning, data analysis, or a related field
- Strong knowledge of machine learning algorithms and data analysis techniques
- Excellent problem-solving skills and attention to detail
- Strong communication skills, with the ability to explain complex concepts to non-technical stakeholders
- Python (NumPy, Pandas, sklearn, xgboost, TensorFlow, keras, etc.)
- MySQL, Snowflake, GCP/AWS and Tableau
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.
Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
Block will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A
$198,000—$297,000 USD
Zone B
$188,100—$282,100 USD
Zone C
$178,200—$267,400 USD
Zone D
$168,300—$252,500 USD
Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.
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