this role doesn't support c2c candidates or candidates that need sponsorship now or in the future- meaning no h1b/cpt/opt
W2 ONLY! No c2c
Location: Dallas, TX
Hybrid work schedule
Interview Process: F2F required
JD:
- Two years experience with Active Directory, Microsoft Windows 7/10, Microsoft Office suites, VPN, Exchange, iOS and Android Mobile Devices, TCP/IP printers and HP/Dell laptops and desktops.
- Prior call center experience, knowledge of ITIL and project management is preferred.
- Healthcare experience is a plus as well as an understanding of HIPAA and security protocols to protect PHI is a requirement. would be a nice to have. medical lingo would be potentially used.
- College graduate, equivalent certifications and/or work experience.
- A+, MCP or MCSE desired.
- **General understanding of networking. conversing only.**
- Need experience with Password Resets
- General understanding of IP's, LAN's, WAN's and other networking responsibilities
- Medical lingo will be common from nurses, doctors and other staff - experience in healthcare industry preferred.