Office Manager & Reception
London (N1)
£45,000 to £55,000
Office Manager & Front of House - for a London Media Firm - working for this SUPER exciting company - you will serve as the primary contact for visitors and a key liaison within the firm's community. This role is essential for ensuring the smooth and efficient operation of the office, covering all reception, facilities management, administration, and health & safety requirements. The focus is on creating a positive employee experience and maintaining a professional yet welcoming environment.
ESSENITAL EXPERIENCE - OFFICE MANAGER experience within a company - keeping an office running, handling some of the duties below.
Key Responsibilities
- Health & Safety and Facilities Oversight:
- Develop and implement procedures for health and safety, security, IT, cleaning, utilities, and internal communications.
- Coordinate office maintenance, working with external service providers and internal teams to manage internet, phone systems, and IT support.
- Employee and Guest Experience:
- Meeting & Greeting = Deliver an outstanding experience for both employees and visitors by balancing a professional atmosphere with an engaging and supportive workspace.
- Manage administrative and reception tasks, such as handling phone calls, greeting guests, and maintaining office supplies and kitchen provisions.
- Organise travel arrangements for senior staff and group travel when necessary.
- Office Operations:
- Ensure the effective management of all office facilities and services, meeting the needs of staff and supporting the daily operations of the workplace.
- Establish new contracts and service agreements for office management as required.
- Prepare the office for occupation, ensuring all necessary facilities and resources are in place before opening.
- People Support and Communication:
- Assist with onboarding new employees and build strong relationships with all teams to foster a positive work culture.
- Collect feedback to enhance employee satisfaction and communicate updates effectively across the organisation.
- Event Planning and Coordination:
- Arrange catering, manage bookings for events and meetings, and coordinate activities at various venues.
- Organise internal events and ensure all functions run smoothly and professionally.
Skills and Experience Required
- Strong organisational and multitasking skills.
- Excellent communication and relationship-building abilities.
- Experience in office or facilities management, or a similar role.
- Proficiency with IT and office management systems.
- Capability to foster a positive and efficient work environment.
Key Qualities
- Proactive, detail-oriented, and adaptable.
- Ability to work independently and manage multiple priorities.
- Committed to creating a positive workplace experience.