Company Description
Who We Are:
Interested in joining our team? Here is some more information about us! Momentus provides industry-leading event and venue management software to customers in over 50 countries around the world, serving thousands of customers that power millions of events. In the age of digital transformation, our comprehensive platform offers event professionals leading-edge SaaS technology that provides a 360 view of their business, allowing them to cut costs, save time, and increase revenue. Momentus is used for top shows from across the world, famous museums, global convention centers, performing arts venues, professional sports arenas, and other unique events. Our client list includes ExCel London, Manchester United, Museum of Contemporary Art Australia, Omanexpo, the China National Convention Center, the Porsche Experience Center in Germany and the Sydney Opera House.
Working @ Momentus:
Surround yourself with highly motivated co-workers that push you to be your best each day. Momentus offers the career opportunities and fast-paced, exciting environment of a growth company where you can make a direct impact on our product and customers.
Job Description
As an Insights Data Analyst, you will work alongside Support in conjunction with our clients and our Implementation Consultants to analyze business requirements and execute analytics reports via our Momentus Elite Insights reporting tool, which is built on the DevExpress framework.
Responsibilities:
- Closely work with the customer support team and clients to provide custom insights showcasing in-depth analyses and KPI reporting.
- Create data-driven analysis, reports and dashboards to formulate effective strategies and recommendations for action.
- Respond to incoming customer emails related to Insights through Zendesk.
- Lead online Zoom training meetings with customers to discuss reporting needs.
- Assist with internal training and working sessions to teams within the organization.
- Other various responsibilities as defined by your manager.
Qualifications
- Excellent phone and email communication.
- Proficient in Microsoft Suite (Word, Excel, etc)
- Proficient using DevExpress, Crystal Reports, MS Access, Tableau, Excel, or other similar report builders.
- Experience with report writing tools and relational databases (e.g. DevExpress, Crystal Reports, or MS Access, MySQL) is preferred.
What makes you a great fit for this role:
- You get excited about SQL databases, data analysis, and reports, and are proficient using DevExpress, Crystal Reports, MS Access, Tableau, Excel, or other similar report builders.
- You have experience creating and formatting digital documents — and have an eye for detail and aesthetics.
- Experience with HTML and templating languages such as Handlebars or Mustache is a huge plus!
- You are detail-oriented and take pride in doing excellent work.
- You like to keep everyone in the loop - you don’t hold back communicating about goals, expectations, tasks, and feedback; you expect the same from others.
- You love cutting-edge technology; you just get it! But you also empathize with those who may not be as savvy, and enjoy explaining and educating others about it.
- You have previous venue/event industry experience.
- You are a team player that loves communication and comradery
Additional Information
🏥 Insurance: Gain peace of mind with comprehensive medical, dental, & vision.
🌟 Exceptional 401k Match: We've got your financial future covered. Enjoy an 80% match of the first 10% deferral.
🌞 Unlimited Time Off: Rest and recharge on your terms. While there's no limit, we recommend a minimum of 15 days off because your well-being matters.
👪 Paid Parental Leave: Celebrate life's milestones and bond with your new bundles of joy. We're there for you during those precious moments.
👚 No Dress Code: Smart, independent people like you choose what they wear.
🌐 Flexible Career: We believe in work that works for you. Get the job done where and when you work best. It's about winning at life by loving your job.
🎟️ Two tickets valued up to $500 each to attend events hosted by our valued customers, fostering strong relationships and industry connections.
🎉 Teammate Recognition Rewards and Swag: Celebrate milestones and enjoy the largest reward network ever.
📚 Professional Development: Unlock unlimited training opportunities through LinkedIn Learning to sharpen your skills and advance your career.
At Momentus, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Momentus is an equal opportunity employer and does not discriminate based on race, religion, national origin, age, sex, gender identity, disability, sexual orientation, marital status, or any other basis protected by law
