Job Role: Salesforce Business Solutions Analyst
Location: Los Angeles, CA - Hybrid
Duration: 12 Months Contract
Skills Preferred:
Ability to facilitate requirements gathering including documenting of user stories, workflows, use cases and acceptance criteria to define business requirements, analyze and transform workflows and provide solutions for process improvements. Knowledge of CRM Systems and require certain technical skills that are valuable to analyze and solve business problems effectively. Some of the key technical skills include proficiency in data analysis and tools such as Power BI and SAS to help extract information from large datasets; knowledge in process modelling and analysis using Visio to outline and analyze business processes and identify gaps; proficiency in requirements management tool like TFS and Azure DevOps to capture, document, track and manage requirements throughout the project lifecycle; and, understanding of agile methodologies to effectively collaborate with development teams, facilitate sprint backlog and planning and participate in agile ceremonies. Capability in performing Quality Assurance (QA) testing, as needed and work with QA Team and users on User Acceptance Testing. Skills set include, but not limited to: Full SDLC, Agile methodology, Business Analysis, Data Mapping, Rest API, QA/Testing and soft skills with excellent communication both written and verbal, teamwork, decision-making, and conflict resolution.
Experience Required:
This classification must have a minimum of five (5) years of experience applying analytical processes on Salesforce projects. At least three (3) years of that experience must have been in business systems analysis and design.
Experience Preferred:
Experience managing, leading, developing, and implementing a software development project end-to-end going through the entire SDLC with minimum supervision and instructions.
Experienced with the following: - Requirements elicitation and gathering with stakeholders 3-5 Years
- In-depth business analysis and gap analysis 3-5 Years.
- Functional and technical documentation 3-5 Years.
- Agile Ceremonies (Backlog Grooming/Refinement, Sprint Planning, Sprint Review/Demo, Retrospective, etc.) 2-3 Years.
- Azure DevOps 3- 5 Years.
- CRM systems 3- 5 Years.
- QA 3-5 Years.
Deployment 5-7 Years.