Pay Rate: $50.00/hr on w2
Bachelors degree is a must
Role is Hybrid and will require in-office attendance 3 days per week.
Primary Responsibilities:
- The Analyst supporting written Client Relations/Senior Investor inquiries and concerns will ensure Firm compliance with regulations governing the handling of Operational Client Complaints
- Responsible for collaboration with branches and Operational business partners in the investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the Firm's decision to the client
- This position may also be tasked to handle other various operational responsibilities within Client Relations, including Settlement processing, Privacy Opt Out processing, and incoming telephone calls
- Other projects may be assigned on an as-needed basis
