At-a-Glance:
Are you ready to build your career by joining a global financial institution? If so, our client is hiring an Editor/Writer!
What You'll Do:
- The Analyst supporting written Client Relations/Senior Investor inquiries and concerns will ensure compliance with regulations governing the handling of Operational Client Complaints.
- Responsible for collaboration with branches and operational business partners in the investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the decision to the client.
- May also be tasked to handle other various operational responsibilities within Client Relations, including settlement processing, privacy opt out processing, and incoming telephone calls.
- Other projects may be assigned on an as-needed basis.
What You’ll Bring:
- Excellent grammar and composition skills.
- Excellent written and oral communications skills.
- Bachelor’s degree is required.
- Preferred Bachelor’s degree in English or a communication related discipline.
- Knowledge and some level of expertise in the brokerage industry or banking operations.
- Strong initiative and drive.
- Proficiency in Microsoft Word and Outlook programs.
- Proven ability to work effectively with all levels of employees.
- Exceptional phone presentation skills.
- Able to perform efficiently in a fast-paced, changing environment while handling a wide variety of tasks.
- Strong organizational skills, attention to detail, and excellent follow-up skills.
- Ability to be self-motivated and succeed in a team atmosphere.
Position Type: Contract
Get in Touch:
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Lalit at (862) 799-2505 to learn more.
Who We Are:
Since 1986, Hired by Matrix, Inc., has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. Hired by Matrix offers our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. Hired by Matrix is an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.
Connect with us on LinkedIn today and learn more about how HbM can change your career: https://www.linkedin.com/company/hired-by-matrix-inc/
Check out our Career Center: https://www.hiredbymatrix.com/find-work/open-positions/
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