Job Title: Remote Online Administrative Scheduler
Job Overview
Join our esteemed travel agency as a Virtual Travel Scheduler, where you will play an integral role in providing customized travel solutions to our clients across the globe. This full-time remote position is perfect for individuals passionate about delivering exceptional customer service and creating unforgettable travel experiences.
Key Responsibilities
- Communicate with clients via phone, email, and chat to identify their travel preferences and requirements.
- Offer personalized recommendations regarding destinations, accommodations, transportation, and activities.
- Handle inquiries, concerns, and complaints with a sense of urgency and professionalism.
- Make reservations for flights, hotels, rental cars, tours, and other travel-related services tailored to client needs.
- Prepare and manage detailed itineraries, ensuring all bookings align with client schedules and budgetary constraints.
- Stay informed on travel trends, visa regulations, and safety protocols relevant to various destinations.
- Maintain accurate records of bookings, payments, and client interactions through our CRM system.
- Administer payment and invoicing procedures as required.
Required Skills
- Previous experience in customer service or the travel industry.
- Excellent communication abilities, with proficiency in English (knowledge of additional languages is advantageous).
- Familiarity with booking platforms and CRM systems.
- Strong problem-solving capabilities and meticulous attention to detail.
- Ability to work independently as well as collaboratively within a team, with a focus on client satisfaction.
Qualifications
- Relevant experience in customer service or the travel sector is essential.
- High school diploma or equivalent is required; a degree in Hospitality, Travel, or a related field is preferred.
Career Growth Opportunities
We prioritize the professional development of our employees by offering industry training and growth opportunities, allowing you to enhance your skills and advance your career within the travel sector.
Company Culture And Values
Our organization fosters a collaborative and supportive work environment, emphasizing teamwork and employee well-being while valuing innovation and creativity. Join us in crafting extraordinary journeys for our clients while contributing to a positive workplace culture.
Compensation And Benefits
- Competitive salary complemented by performance-based incentives.
- Flexible working hours to promote work-life balance.
- Access to exclusive travel discounts and benefits.
- A cooperative team environment with supportive colleagues.
Become a member of our dynamic team and help transform travel dreams into reality for our valued clients while enjoying a fulfilling career in the travel industry!
Employment Type: Full-Time