Company Description
True Market Insiders is a data and investment education firm focused on helping individual investors grow their wealth and take control of their financial futures. We offer data tools and educational courses to help our readers spot emerging investment opportunities and navigate the True Market. Our experts provide guidance to help investors achieve financial freedom and secure their futures.
Role Description
This is a full-time remote role for a Customer Service Specialist at True Market Insiders. The Customer Service Specialist will be responsible for providing support to customers, ensuring customer satisfaction, handling phone interactions with professionalism, and enhancing the overall customer experience.
Qualifications
- Customer Support and Customer Service skills
- Experience in enhancing Customer Satisfaction and Customer Experience
- Proficiency in Phone Etiquette
- Excellent communication and interpersonal skills
- Ability to actively listen and understand customer needs
- Strong problem-solving abilities
- Experience in the finance or investment industry is a plus