Job Summary: The Automotive Billing Specialist will be responsible for managing and processing all aspects of automotive billing and accounts receivable. This role involves ensuring accurate and timely billing, reconciling accounts, and providing exceptional support to both customers and internal teams. The ideal candidate will have a keen eye for detail, strong analytical skills, and a solid understanding of automotive billing processes.
Key Responsibilities:
Billing & Invoicing: Prepare and process accurate invoices for automotive services, parts, and repairs. Ensure all charges are correctly applied and documented.
Account Reconciliation: Regularly reconcile billing accounts and resolve discrepancies or errors. Work closely with the accounting department to ensure all transactions are accurately recorded.
Customer Service: Address billing inquiries from customers promptly and professionally. Provide clear explanations of charges and resolve any issues or disputes related to billing.
Documentation & Reporting: Maintain thorough and organized records of all billing transactions. Generate and review financial reports to track billing performance and identify any trends or anomalies.
Compliance: Ensure compliance with all company policies, industry regulations, and legal requirements related to billing and financial transactions.
Collaboration: Work closely with the service and parts departments to verify and process billing information. Collaborate with the sales team to address any billing-related questions or concerns.
System Management: Utilize billing software and tools effectively. Assist in troubleshooting and resolving any issues with billing systems or software.
Qualifications:
Education: High school diploma or equivalent required; associate’s degree in accounting, finance, or a related field preferred.
Experience: Minimum of 1-2 years of experience in automotive billing. Must be experienced at posting car deals and making lien payoffs.
Skills:
Strong understanding of billing processes and financial transactions.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Familiarity with CDK automotive billing software is a plus.
Excellent attention to detail and accuracy.
Strong organizational and time-management skills.
Effective communication and customer service abilities.
Other Requirements:
Ability to work independently and as part of a team.
Strong problem-solving skills and the ability to handle sensitive information with confidentiality.
Pay range: $22-25/hr.