Job Description;
User Acceptance Tester –
•
Work closely with project leads, subject matter experts (SME), business analysts (BA) and vendors to understand the scope and business requirements of upcoming releases.
•
Manage a team of quality assurance analysts and SMEs to develop and write detailed test scenarios based on acceptance criteria and business requirements.
•
Identify and prepare test data and materials for upcoming releases. Manage central repository of UAT documents and materials.
•
Coordinate with the Technical Team to ensure environmental readiness for testing sessions.
•
Schedule UAT sessions with various business stakeholder groups and facilitate strong collaboration across various teams and divisions.
•
Lead in person and virtual UAT sessions with various stakeholder groups across the Retirement System, including orienting testers with UAT execution approach, problem reporting and resolution process.
•
Instruct and guide stakeholders through different user acceptance scenarios. Assist with UAT execution.
•
Answer questions that arise during the UAT sessions while owning the follow-up of any questions or action items that cannot be resolved within the session.
•
Work with project leads, SMEs and quality assurance (QA) analysts to document test results and approvals in alignment with UAT entry/exit criteria and to record and triage reported defects. Coordinate reporting, resolution and retesting of potential defects, including communication with the contractor and project manager.
•
Work closely with the other project leads - Business SME Lead, Configuration Lead, Standard Operating Procedures Lead and Training Lead to ensure integration of design, configuration, test and documentation.
•
Understand and convey the Pension Administration System‘s vision to tell the story of why a new feature or functionality will benefit the stakeholders and their business units.
•
Continually evaluate the UAT process, identify opportunities for change, and work with various partners to implement changes to increase overall UAT efficiency.
Qualifications:
Education Required
•
Bachelor’s degree in management information systems (MIS), quality assurance, information technology (IT) or a closely related field from an accredited college or
university. Experience may be substituted for education as determined relevant by
the Retirement System.
Experience Required
Five years of previous test management or related experience is required. Education may be substituted for experience as determined relevant by the agency.
Skills and Abilities
•
Proven ability to engage stakeholders and build relationships.
•
Experience leading teams with ability to influence decision making.
•
Strong knowledge of UAT methodologies, tools, and processes.
•
Proven experience in software quality assurance, including manual and automated testing techniques.
•
Excellent analytical and problem-solving skills with a keen attention to detail.
•
Ability to create test script and test plans.
•
Ability to document and troubleshoot errors.
•
Ability to analyze and understand complex data requirements.
•
Ability to maintain positive working relationships with a diverse group of people.
•
Ability to interact with others in a congenial manner and ability to work effectively within a team.
•
Ability to listen effectively and process information quickly to provide quick and accurate responses in high pressure and critical situations.
•
Ability to explain complex information to others in an understandable manner.
•
Excellent oral and written communication skills.
•
Excellent work ethic.
•
Commitment to excellent customer service.
•
Experience working in Azure DevOps preferred.