This opportunity is a 6-month contract-to-hire position. In this role they will teach you everything you need to know about Title Processing. You will also become certified through the state.
- The successful candidate for these positions must be comfortable using a computer.
- Have good attention to detail.
- Have good communication skills both over the phone and in person.
- Be flexible enough to work in several different programs.
- Be comfortable with repetitive work.
- This position will become familiar with vehicle title and registration process/rules in several states.
- Compare documents that have been uploaded to a computer to onscreen data in a computer program.
- If everything matches and is correct, approve the transaction.
- If there is a problem, send the transaction back to the customer and explain the issue.
- Answer questions from customers that come in through email and phone.
- Escalate any issue or question that can’t be answered or resolved.