Job Overview
We are seeking a motivated and skilled Junior Support Engineer specializing in Site Reliability Engineering (SRE) to join our dynamic team. In this critical role, you will leverage your expertise in Linux and Python to ensure the reliability and performance of our systems while engaging in incident management processes.
Key Responsibilities
- Provide on-call support and perform troubleshooting for Linux systems.
- Utilize Python or other programming languages for task automation.
- Participate in incident management processes to effectively resolve technical issues.
- Contribute to observability initiatives and assist in the creation of operational dashboards.
- Collaborate with team members to enhance site reliability engineering practices and ensure systems’ efficiency.
Required Skills
- Strong proficiency in Linux operating systems.
- Experience with Python for task automation.
- Excellent written and verbal communication skills.
- Familiarity with incident management processes.
- Understanding of observability pillars, such as metrics, logs, or traces.
- Practical experience in administering or supporting ServiceNow.
- Ability to create operational dashboards using tools like Splunk or Grafana.
Qualifications
- A minimum of 4 years of experience in a relevant support role.
- Demonstrated troubleshooting skills in Linux environments.
- Experience with site reliability engineering practices.
Career Growth Opportunities
This position offers substantial opportunities for professional growth in the field of site reliability engineering. As a Junior Support Engineer, you will enhance your skills and gain practical experience with various observability tools, fostering your career development.
Company Culture And Values
Our organization fosters a collaborative and communicative work environment. We emphasize strong communication skills and a proactive approach to problem-solving, ensuring a supportive atmosphere where team members can thrive.
Networking And Professional Opportunities
Joining our team provides access to a professional network that encourages skill development and collaboration. You will have opportunities to connect with peers and experts in the field, enhancing your career trajectory.
Compensation And Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental, and vision insurance.
- Flexible work hours with remote work options.
- 401(k) retirement savings plan with company matching.
- Generous vacation and paid time off policies.
- Professional development programs and training opportunities.
Employment Type: Full-Time
