Who we are
Spiraledge is a collection of companies focused on health and wellness and is the parent company of fast growing ecommerce sites SwimOutlet.com & Everyday Yoga. Both SwimOutlet.com and Everyday Yoga have been named an Internet Retailer Hot 100 Company.
SwimOutlet.com is the largest online specialty store for aquatics in the United States and has the largest selection for swimming, water polo, fashion, beach and surf!
Everyday Yoga is the first specialized multi-branded online yoga retailer, offering a broad selection of yoga brands and yoga-inspired products to all levels of yogis.
Practyce is the best online yoga and meditation platform for unlimited classes, offering a total mind-body experience without leaving home.
Swim.com is the number one swim workout and training platform for swimmers. With the largest collection of workouts, pools and clubs along with Leaderboards and Virtual Challenges, Swim.com helps swimmers breakthrough to new performance levels.
Tend.com is the number one software and data analytics platform designed to increase profitability and efficiency of farming operations and transform the food system in the process. Tools are specifically designed to make it easier for farmers to keep records, manage tasks, create crop plans, track sales and bring their farm business online.
The Role
As a Systems Administrator at Spiraledge, you will be joining a team at the forefront of redefining the future of efficient operations of the Spiraledge Information Technology systems that support organizational core functions.
Systems Administrator
On-site | Spiraledge | Full Time
The Role
As a Systems Administrator at Spiraledge, you will be joining a team at the forefront of redefining the future of efficient operations of the Spiraledge Information Technology systems that support organizational core functions.
What you will do the first 90 days
- Provide end-user support for IT-related issues and ensure timely resolution.
- Assist with the setup and configuration of computers and software for new employees.
- Support the development team in projects involving the enhancement of our cloud infrastructure.
- Facilitate the migration to more efficient and secure cloud services.
- Conduct user training sessions as needed to ensure efficient use of IT resources.
What you will continue to do
- Manage the IT Support System and respond to tickets.
- Install, configure, and maintain servers, networks, and related hardware/software.
- Oversee system performance and troubleshoot issues.
- Perform system upgrades following new releases.
- Administer systems like Google, Office 365, and other similar platforms.
- Monitor and maintain critical systems such as servers and cloud services.
- Collect and analyze data to optimize performance.
- Make upgrades and repairs as needed.
- Ensure network connectivity throughout the site's LAN/WAN infrastructure.
- Assist with new user onboarding and provide ongoing end-user support.
- Maintain the company Backup and Disaster Recovery Plan.
- Build and maintain internal technical documentation, manuals, and IT operating procedures.
What you bring to the table
- Bachelor's degree in computer science or a relevant field, or two to four years of related experience/training, or an equivalent combination of education and experience.
- Experience working with a ticketing/ITSM system is a plus.
- Experience with cloud platforms such as Azure, AWS, or GCP is a plus.
What's Good to Know
- Occasional travel may be requested.
- General understanding of major RDBMS with emphasis on MSSQL.
- General desktop OS knowledge (PC and Server).
- General network communication, network security, network administration, and wireless networking knowledge.
- Google Cloud or similar virtual cloud provider specifically in building and maintaining infrastructure.
- Experience supporting eCommerce websites.
- Experience supporting mobile apps.
Who You'll Work With
- Across all internal departments, especially the Customer Support team.
- Third-party vendors.
- Clients/Customers.
Where you will work
- Our Fulfillment Center located in West Chester, OH
- This role is an on-site role.
USA Pay Range
$60,000—$95,000 USD
Equal Employment Opportunity Policy
Spiraledge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
