INFORMATION TECHNOLOGY (IT) MANAGER
Do you have what it takes to shape the future of the amusement park industry?
We are looking for a team-first, high performing, and data-driven IT Manager to join our Information Technology Team to support Luna Park. The IT Manager will be responsible for ensuring system and network reliability during operations of our amusement parks and food and beverage locations. As fieldwork is paramount, the IT Manager will lead IT projects in coordination with internal resources to achieve project deadlines, as well as lead and manage a team.
About us:
Central Amusement International Inc. (CAI) is an amusement park development and management company located in New York City. In 2003, CAI developed Victorian Gardens at Wollman Rink in Central Park and in 2010 developed Luna Park in Coney Island, at the site of the birthplace of the amusement park industry, and currently manages both locations. CAI is part of the Zamperla Group, which is the worldwide leader in the manufacturing of amusement rides.
POSITION: IT Manager
LOCATION: Luna Park in Coney Island, 1000 Surf Avenue, Brooklyn, NY 11224
JOB RESPONSIBILITIES:
- Responsible for network and system reliability
- Responsible for IT projects
- Responsible for troubleshooting issues during operations, installation, and upgrades
- Responsible for network wiring – ethernet and optical cabling (Cat6, patch panels)
- Responsible for L2 and L3 networking and network protocols (switches, routers, access points, firewalls)
- Responsible for PC, Mac, and servers support (Hardware and Software)
- Assist with Active Directory, DHCP, and DNS
- Assist with Microsoft 365 System Administration
- Assist in surveillance system installation and update
- Assist operations managers with IT hardware and software to ensure operational continuity
- Provide IT technical assistance to all users at Luna Park in Coney Island
- Provide remote IT technical assistance to all users at CAI Headquarters in Boonton, NJ
- Responsible for IT asset management
- Responsible to manage, lead and develop IT Team, including schedule maintenance, performance management, and training
- Participate in training programs
- Maintain professional knowledge up to date by participating in courses and educational opportunities
- Perform other duties expected of the IT Manager position and assist in all other critical needs of the Company as assigned.
JOB REQUIREMENTS:
- 5-7year work experience with Windows systems infrastructure, Linux infrastructure, database, email/collaboration, networking, security, and enterprise-class applications, as well as Management Experience
- Bachelor’s degree in IT/Computer Science
- Hospitality Experience is a plus
- Teamwork, continuous improvement, and process-based culture
- Accuracy, integrity, accountability and positive attitude
- Strong oral and written communication skills
- Strong analytical and organization skills
- Meticulous attention to detail
- Ability to work independently and work in fast-paced environment, adapting to shifting priorities
- Strong networking background (i.e., switches, routers, firewalls, wireless) and the ability to troubleshoot issues during installation and upgrades
- Advanced experience of power tools usage
- Driver’s license
- Advanced knowledge of PC, Mac, and servers (Hardware and Software)
- Advanced knowledge of active directory, DHCP, and DNS
- Administrator level of Microsoft 365
- A+, CCNA, MCSA are preferred but not required
- Electronics and electrical equipment test experience
- Enterprise monitoring applications (PRTG, NAGIOS) experience
- Surveillance system installation and upgrade experience
- Knowledge of POS system a plus
- Ability to lift 70 pounds
- Ability to work outdoor in amusement parks and food and beverage locations
- Ability to work at heights, up to 20 feet
