Product Manager - Chat & Bots - Remote | Work From Home
Join us as we redefine customer service! We are seeking an innovative and driven Product Manager to oversee our Chat & Bots product suite, which encompasses state-of-the-art chatbot and live chat functionalities. In this pivotal role, you will collaborate with a talented group of professionals to develop solutions that enhance customer experiences and stimulate business growth.
Job Overview
As a Product Manager, you will play a critical role in shaping the future of our chat products. Your expertise will guide the vision and strategic roadmap while utilizing customer insights and market dynamics.
Key Responsibilities
- Define the strategic vision and roadmap for our chat product offerings, aligning with customer needs and company objectives.
- Prioritize product features, establish requirements, and lead the full development cycle from ideation through to launch.
- Analyze data, metrics, and user feedback to inform and refine product strategies.
- Foster collaboration among engineers, designers, marketers, and other key stakeholders to ensure project alignment and success.
Required Skills
- A minimum of 4 years of experience in product management or a related field within a technology-driven organization.
- Exceptional organizational capabilities with a proven ability to manage multiple initiatives simultaneously.
- Strong analytical skills, enabling effective interpretation of data to drive informed product decisions.
- Excellent communication skills, allowing for effective interaction with diverse teams and stakeholders.
Qualifications
- Proven track record in product management or a similar capacity in the tech industry.
- A deep understanding of customer needs and a commitment to delivering effective solutions.
- Experience with chatbots or live chat products is advantageous.
Career Growth Opportunities
We are dedicated to fostering professional development and offer pathways for career advancement. Join us to work on impactful projects that will enhance your skillset and broaden your expertise in the industry.
Company Culture And Values
Our organization champions collaboration and open communication, creating an environment where every team member is encouraged to contribute ideas and insights that drive innovation.
Compensation And Benefits
- Competitive salary and equity options, supported by our esteemed investors.
- Comprehensive health insurance plans available at no cost to you.
- Flexibility to work remotely three days a week.
- Generous paid time off and wellness programs to support your overall well-being.
Employment Type: Full-Time