ob Overview:
We are seeking an experienced nCino Business Analyst to join our team. The ideal candidate will possess in-depth knowledge of the nCino Bank Operating System, along with experience in business analysis, system configuration, and implementation. The BA will work closely with business stakeholders, technology teams, and end-users to gather requirements, configure solutions, and ensure seamless integration within the Salesforce platform.
Key Responsibilities:
- Requirement Gathering & Analysis:
- Collaborate with stakeholders to gather and analyze business requirements related to loan origination, portfolio management, and other nCino functionalities.
- Translate business needs into detailed functional and technical specifications.
- nCino System Configuration:
- Configure and customize nCino solutions to meet business needs, including workflows, approval processes, and system integrations.
- Manage and maintain the nCino platform within the Salesforce ecosystem.
- Solution Implementation & Testing:
- Lead and support the implementation of nCino solutions, including system upgrades and enhancements.
- Develop test cases, execute user acceptance testing (UAT), and resolve any issues prior to production release.
- User Support & Training:
- Provide ongoing support and training to business users to ensure efficient use of the nCino system.
- Develop user guides and deliver training sessions.
- Documentation & Reporting:
- Maintain up-to-date documentation for system configurations, processes, and changes.
- Generate reports and dashboards as needed to provide insights into business operations.
- Stakeholder Communication:
- Act as a liaison between business units, IT teams, and third-party vendors.
- Ensure timely and clear communication of project progress, issues, and outcomes to stakeholders.
Requirements
Qualifications:
- Bachelor’s degree in Business, Finance, Information Technology, or a related field.
- 7+ years of experience as a Business Analyst, with at least 1-2 years of hands-on experience with the nCino platform.
- Strong knowledge of Salesforce and the nCino Bank Operating System, including lending, compliance, and portfolio management features.
- Proven experience in gathering and documenting business requirements.
- Ability to configure nCino solutions, including workflows, automation, and integrations.
- Excellent communication and stakeholder management skills.
- Strong problem-solving and analytical abilities.
- Ability to work in a fast-paced environment and manage multiple priorities.
Preferred Qualifications:
- nCino certification or Salesforce certification (Admin, Platform App Builder, etc.).
- Experience working in the financial services or banking industry.
- Experience with Agile methodologies and project management tools like Jira or Asana.
Benefits:
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- Retirement plan with company match
- Professional development opportunities
- Flexible work schedule