Hybrid: 2 days onsite in Mountain View, CA
- Execute end-to-end content strategy for multiple platforms
- Craft user interface text, conversational UI scripts, product messaging, landing pages, emails, and other project deliverables
- Push and evolve content frameworks and patterns based on brand guidelines
- Collaborate effectively with other designers, content strategists, product managers, marketers, and researchers
- Solicit feedback and contribute constructively to design reviews
- Advance a strong point of view, backed up by personal expertise, design rationale, customer data, and industry trends
- Conceptualize a broad spectrum of ideas and then narrow based on experimentation and customer research
- Work on multiple projects at a time, using strong communication skills to manage time and expectations appropriately.
Skills and responsibilities:
- Collaborate with your cross functional partners, and thrive in a focused, iterative design environment
- Translate complex subject matter into simple, engaging, and actionable copy across diverse customer use cases
- Write spot-on content for every screen, choosing the right tone, structure, and voice
- Value the balance of words to visual elements, content density, and highlighting customer benefit
- Demonstrate your understanding of design strategy, data guidance, and research inputs Contribute and/or drive customer research to understand customer problems and validate solutions
- Adhere to Intuit’s content design standards, legal guidelines, and content accessibility requirements
- Familiar with Figma—our content design team writes content within the context of Figma designs to ensure cohesion with UI and to demonstrate different user flows and dynamic content
Requirements Bachelor’s degree or commensurate experience
4+ years of industry experience
Able to provide work samples with demonstrated impact