Our client is leading consulting firm serving a broad array of clients, with a strong emphasis on data analytics, cybersecurity, and cloud technologies. Their mission is to help their clients navigate complex challenges and achieve measurable results through innovative solutions.
Position Overview:
They are seeking a dynamic and skilled Cloud Support Specialist to join their team in Washington, D.C. As a Cloud Support Specialist at Guidehouse, you will play a crucial role in managing and supporting cloud infrastructure, troubleshooting complex cloud-based issues, and working directly with clients to ensure smooth cloud operations.
Key Responsibilities:
- Provide support for cloud-based infrastructure (AWS, Azure, Google Cloud) and manage day-to-day operations.
- Monitor system performance, resolve issues, and ensure system availability and security.
- Collaborate with cross-functional teams to implement, troubleshoot, and optimize cloud solutions.
- Provide technical support and guidance to internal and external stakeholders on cloud-based systems.
- Develop and maintain documentation related to cloud infrastructure, best practices, and troubleshooting.
- Participate in cloud migration projects, ensuring a smooth transition to cloud environments.
- Perform regular audits of cloud environments to identify and resolve potential vulnerabilities.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Proven experience in cloud computing, including managing and supporting cloud platforms (AWS, Azure, or Google Cloud).
- Hands-on experience with cloud monitoring tools and practices.
- Strong understanding of networking, security, and cloud architecture best practices.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong interpersonal and communication skills to effectively interact with clients and team members.
- Relevant certifications (AWS Certified Solutions Architect, Azure Administrator, Google Cloud Professional Cloud Architect) are a plus.
- US Citizenship and ability to obtain a federal clearance
