Position Summary
At Provident, the Identity and Access Management (IAM) Analyst within the Information Technology group is responsible for working cross-functionally with business and technology partners, as well as external service partners to deliver Identity Administration capabilities across the bank.
Responsibilities
MAJOR JOB RESPONSIBILITIES
- Fulfill Access Request Management operations and work in ticketing system to re-solve tasks and incidents within defined SLAs.
- Manage On/Off Boarding tasks such as account and access creation, transfers and terminations.
- Work with IAM team to establish efficient ways to fulfill repeating access requests such as system integrations for both on-prem and cloud applications
- Partner with Information Security and Technology teams for access requests fulfill-ment.
- Required to perform application role- based access, Provisioning/Deprovisioning tasks.
- Required to provision accounts in Enterprise directory services (Active Directory), on-prem and Cloud based applications.
- Required to perform tasks in O365 User provisioning.
- Manage end user access (user and application-level accounts) and privileged access (system/admin/elevated-level accounts).
- Participate in the collection and analysis of business and technical requirements to develop Enterprise-wide Identity and Access Management (IAM) processes and pro-cedures.
- Identify opportunities to automate and partner with process automation teams to meet those needs.
- Candidate will be required to interact with Client, vendors, and other business func-tions.
- Consistently demonstrates professional demeanor and communication skills with business partners and team members.
- Should be flexible to support over Holidays and Weekends, if needed.
Skills And Training
- Ability to communicate with customers of all levels, both internal and external.
- Excellent verbal and written communication and phone skills.
- Highly organized with keen attention to detail.
- Comfortable learning and using numerous software applications.
- Intermediate proficiency in Microsoft Office.
- Ability to work in a fast-paced environment
EDUCATION
- High School degree or GED required
Work Experience
- 3-5 years’ experience commensurate with job function.
- Experience with MS Active Directory, O365
- Good Analytical, troubleshooting and data analysis skills
Preferred Qualifications
- Associate degree in computer science or knowledge of the computer field
- Previous experience in the Banking industry.
- Core Banking System (Fiserv) knowledge is highly preferred .
WORKING CONDITIONS
Work is performed in a normal office environment. Noise levels are usually moderate. May also require travel to other Bank locations.
This job description may not be all-inclusive. Employees are expected to perform other duties as assigned and directed by management. Job descriptions and duties may be modified when deemed appropriate by management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.