Providing essential services to field staff and volunteers. Offering this support frees field staff for direct ministry with kids, optimizes financial contributions, and ensures careful stewardship of the mission's assets (both tangible and intangible).
We have lots of opportunities at Mission Services. Most of these positions are located at the Young Life Service Center in Colorado Springs, Colorado.
Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position.
Essential Duties
- Establish a culture of service that anticipates needs and responds with professionalism through intentional decisions and systems.
- Respond to Young Life staff with questions about applications, reports, and dashboards provided by the department.
- Ensure a mutually beneficial relationship between Development Services and IS department by aligning with established IS standards and excellence of practice.
- Work closely with the Information System team of Young Life to develop and maintain information systems using the same strategic technologies.
- Understand the data models necessary to support a wide variety of information needs.
- Collect, interpret, analyze, and utilize statistical analysis techniques to support key business decisions.
- Develop a thorough understanding of Young Life software systems and development policies and procedures in order to respond to development and field staff inquiries.
- Demonstrate a desire to grow through engagement in the Individual Development Plan process and participation in training and development opportunities.
- Occasionally assist with technical training of Development staff to support the rollout of new systems.
- Continuous product improvement: Support development of tools and infrastructure to scale operations, increase efficiencies, and improve quality of results.
- Participate in process design, strategy and implementation sessions, including documentation and execution activities.
- Participate in Agile ceremonies including, Stand-ups, Reviews, Retrospectives, Grooming, and Sprint & Release planning.
- Maintain knowledge of developments in the area of systems, development processes, and technology. Incorporate new developments into future systems when appropriate.
- Maintain manuals and documentation as they relate to development information systems technologies.
- Frequent interaction with Microsoft data warehouse, tabular reporting database development, power BI and information builders visualizations.
- Prepare annual development statistics report for the Young Life Board and senior leadership.
- Provide ad hoc statistical data as requested by field and Development leadership.
Working Relationships
- Regular interactions with key technical and ministry operations stakeholders to maintain a sense of awareness and understanding of current ministry needs.
- Regular involvement in the cross-departmental teams.
Education
College degree required, preferably in a business or computer technology related field
Working Conditions
- Office Environment, Remote or Hybrid
Experience Preferred For The Job
- An active and growing relationship with Jesus Christ
- Previous Young Life experience preferred
- Strong organizational and analytical skills
- Ability to prioritize multiple tasks and projects
- Demonstrated proficiency and working knowledge of Microsoft Office
- VBA for Excel and an understanding of Access and SQL database queries highly desirable
- Excellent verbal and written communication skills
Job Specific Working Conditions
Exact compensation may vary based on skills, experience and location.