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Microsoft 365 Administrator

Compunnel Inc. • Contract • Springfield, IL, US • 1d ago

Essential Functions and Responsibilities

Be the Subject Matter Expert for Email Services (Exchange Online) and Office Applications (Microsoft 365), Teams, and OneDrive.
Coordinates with the Infrastructure team to validate and Office 365 backup solution.
Knowledge of M365 Security and Compliance-related technologies, including retention policies.
Maintain security and reliability of Exchange Online and Microsoft 365 systems and services
Experience running searches and Legal holds
Responsible for deploying, migrating, maintaining, and administrating the Microsoft 365 environment.
Support SharePoint & Teams
Support our Microsoft 365 security and compliance management, specifically anti-phishing/anti-malware/anti-spam policies/config/troubleshooting/email tracing
Responsible for securing all aspects of the M365 environment.
Experience with Azure AD Connect and syncing objects from on-prem AD to Azure AD.
Knowledge of Azure AD Authentication, Identity and Access Management (IAM), and Conditional Access Policies.
Deep understanding of Active Directory, Group policies and DNS.
Provide end-user support for tickets/issues related to any M365 products/apps/services.
Microsoft 365 Licensing administration
Support the development of future strategies for Microsoft 365 products and services
Provide escalation or 2nd level support for Service Desk issues that are escalated for troubleshooting.
Develop and maintain automation scripts (i.e. PowerShell & PowerApps).
Provide clear and concise documentation of the M365 environment.
Perform systems troubleshooting to isolate and diagnose problems.
Experience with Windows Servers.
Test, evaluate, configure, and install products.
Provide after-hours support
Act as the coach and mentor to team members and technical staff on their assigned project tasks

Skills and Qualifications - Specific

Experience with Azure service and Microsoft Server enterprise implementations
Exposure to Microsoft Dynamics 365 and Microsoft Power Apps
Exposure to multiple, diverse technologies and processing environments
Knowledge of all components of a technical architecture

Knowledge & Experience

5+ years of experience spanning at least two IT disciplines, including technical administration, Windows Server Operating systems, Exchange on-prem, and Exchange online.
Good working knowledge of Microsoft Windows PowerShell and Exchange PowerShell
Microsoft certifications preferred.
The ability to engineer, redesign and administrate a diverse set of applications running on Windows servers.

Formal Education & Certification