This is a remote position.
Junior Sales Engineer - Remote Job, 1+ Year Experience
Annual Income: $64K - $74K
A valid work permit is necessary in the US
About us: Patterned Learning is a platform that aims to help developers code faster and more efficiently. It offers features such as collaborative coding, real-time multiplayer editing, and the ability to build, test, and deploy directly from the browser. The platform also provides tightly integrated code generation, editing, and output capabilities.
Are you a passionate tech expert with a knack for explaining complex concepts clearly and concisely? Do you thrive in a fast-paced, collaborative environment where you can leverage your technical knowledge to support our sales team and drive customer success? If so, then this Junior Sales Engineer role at [Your Company] is the perfect opportunity for you!
In this critical role, you'll wear multiple hats as a Subject Matter Expert (SME), technical advisor, and product advocate. You'll be instrumental in supporting our sales efforts by providing technical expertise throughout the entire sales cycle.
Here's what you'll do:
- Technical Trailblazer: Become our go-to technical resource, supporting the sales team with product knowledge and expertise across all our offerings.
- Client Champion: Collaborate with Account Executives and potential clients to understand their current systems, identify pain points, and uncover growth opportunities.
- Presentation Pro: Craft and deliver engaging technical presentations and product demonstrations, showcasing our solutions via phone, web meetings, and occasional on-site visits.
- Integration Architect: Work closely with clients, product, and engineering teams to assess integration needs and configure solutions for optimal functionality.
- Sales Success Strategist: Partner with the sales team to ensure smooth handoffs to customer success, fostering long-term client relationships and maximizing retention.
- Pre-Sales Powerhouse: Lead Proof of Concept (POC) efforts for enterprise accounts during pre-sales cycles, guiding prospects towards successful customer conversion.
- Technical Troubleshooter: Identify and resolve any technical issues that may arise during the sales process, ensuring customer satisfaction at every touchpoint.
- Relationship Builder: Build and nurture strong relationships with all stakeholders throughout the sales cycle, fostering a collaborative environment.
- CRM Champion: Maintain and update sales demonstration databases and diligently record sales activity and customer information within our CRM (Salesforce).
- Customer Success Catalyst: Assist with post-sale handoffs between the sales and customer success teams, ensuring a seamless transition for new clients.
To be successful, you'll need:
- 1 year of experience in a related field such as Sales Engineering, Customer Success, or Consulting.
- A strong understanding of business processes, field service management software, or the service industry (a plus).
- Experience with Software as a Service (SaaS) delivery models (a plus).
- A methodical approach to customer discovery, effectively identifying and documenting technical requirements for cross-functional teams.
- The ability to translate complex technical concepts into clear and easy-to-understand language for non-technical audiences.
- Familiarity with API architecture and data integration to support partner and channel integrations.
- Solid computer literacy with knowledge of various mobile devices (iOS and Android).
- Excellent verbal, written, and interpersonal communication skills.
- The ability to learn quickly and adapt to a fast-paced, team-oriented environment.
You're a great fit if you are:
- A creative problem solver with exceptional listening skills.
- A self-starter who thrives in a dynamic startup environment and embraces change.
- A highly motivated individual with a competitive spirit and a drive to succeed.
- An analytical and organized professional with exceptional time management skills and a keen eye for detail.
- A passionate mentor who enjoys sharing knowledge and expertise to help others grow.
- A team player who values collaboration and achieving success together.
- A natural leader with the ability to bring diverse stakeholders together and build consensus.
We offer:
- The opportunity to play a vital role in supporting our sales team and driving customer success.
- A collaborative and fast-paced work environment where you can learn from industry experts and develop your technical and sales knowledge.
- The chance to be part of a growing startup and contribute to our continued success.
- A competitive benefits package and a career path that values your technical expertise and sales acumen.
Ready to become the tech hero for our sales team? Apply today!
We look forward to hearing from you!
Why Patterned Learning LLC?
Patterned Learning can provide intelligent suggestions, automate repetitive tasks, and assist developers in writing code more effectively. This can help reduce coding errors, improve productivity, and accelerate the development process.
The pattern recognition is particularly relevant in the context of coding. Neural networks, especially deep learning models, are commonly employed for pattern detection and classification tasks. These models simulate human decision-making and can identify patterns in data, making them well-suited for tasks like code analysis and generation.
