A little bit about us:
We’re a high-performing, AWS-based, agile SaaS web application team that builds web and mobile applications for the commercial service contractors.
A little bit about you:
We are looking for a DevOps engineer to help us support our infrastructure for our suite of applications. In this position, you’ll be ultimately responsible for keeping our application stack healthy and scaling it to match our growth.
Success in this position means that our customers are happy because they are enjoying a performant, stable applications, and our software development team is happy because they can focus on feature development instead of firefighting.
You’ll be responsible for:
- Responsible for uptime, performance, security, and stability of ServiceTrade’s applications, including:
- Amazon Web Services (AWS) infrastructure management
- EC2 server administration, monitoring and tuning
- RDS (MySQL, PostgreSQL) and DynamoDB/DocumentDB
- Serverless architecture (AWS Lambda)
- Network configuration
- Access Management
- Support Engineering teams infrastructure needs for project initiatives
- Support CI/CD pipelines for production and lower environments
- Troubleshooting of issues with minimal supervision with the need to learn new technologies on a regular basis.
- Including but not limited to log analysis
- Participate in after-hours on-call rotation and support
- Maintaining environment configuration through infrastructure as code (IaC)
- Collaboration with other teams such as Engineering, Product Management, Customer Support and external partners such as AWS.
You’ll need:
- Bachelor’s degree in computer science, software engineering or related field
- Experience with Linux system administration
- Experience or understanding of of horizontal scaling of web applications
- Familiarity with Agile methodologies
- Preferred: Experience with MySQL administration and configuration. DBA experience is a plus
- Preferred: Experience with CI/CD Pipelines. GitHub Actions is preferred.
- Preferred: Experience with Infrastructure as Code: CloudFormation or Terraform
- Preferred: Experience with ElasticSearch (ELK), AWS Cloudwatch or related logging/monitoring tools
- Preferred: Experience with Postgres / AWS Redshift is a plus
- Preferred: Experience with Amazon EKS
- Preferred: Experience with Azure, AzureSQL and Windows Server administration
Location: While we are open to remote based candidates (within the US), preference will be given to those that meet the qualifications and live in the Raleigh-Durham area.
A few things you'll want to know:
What does ServiceTrade do?
ServiceTrade is the software platform that helps commercial mechanical and fire contractors grow their profit. We help contractors control costs by improving service and project operations and equipping technicians with the tools they need to work more productively during a persistent skilled labor shortage. In addition, serviceTrade helps contractors grow quality revenue by selling more service and inspection agreements and providing a premium experience that increases customer loyalty.
Ok, so why should I care about that?
Our customers are smart, hard-working people who we enjoy serving. We help them grow their business to earn more revenue, employ more blue-collar workers, and become more valuable to their customers. It’s why we get excited about serving a market that you might never have thought about before.
What kind of working environment do you have?
We’ve transitioned from a start-up to a scale-up -- that means we still have the spirit and energy of a start-up and are adding new people who will help us expand our business faster and run our business smarter. We have big ambitions and every employee understands our goals and what their role is in achieving them. Read about our company culture on our Meet the Team page.
What kind of benefits do you offer?
- Medical with Blue Cross Blue Shield NC (2 options)
- Dental and Vision with Unum
- Company-paid Life insurance, STD and LTD
- Voluntary benefits including Supplemental Life Insurance, FSA and Dependant Care, Critical Illness and Accident
- 401(k) with up to 3% employer match and NO vesting period
- Flexible PTO policy
- 10 company holidays
- Parental Leave
- Quarterly Volunteer Program
Want to know more?
Go ahead and apply! Let’s get to know each other.
EEO Statement:
ServiceTrade provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
ServiceTrade is not registered to hire in all 50 states. You must reside in one of the states listed to be considered.(AL,AZ,CA,CO,CT,DE,FL,GA,IL,IN,KY,MD,MI,MO,NY,NC,OH,OR,PA,SC,TN,TX,UT,VA,VT,WA)
Please Be Aware of Recruiting Scams
To protect yourself against the increasing number of recruiting scams, please make sure that you are communicating with ServiceTrade. We communicate through our corporate website servicetrade.com, through corporate emails utilizing our domain name of @servicetrade.com, and through servicetrade.greenhouse.io. Be vigilant when checking domains because imitators often make very small changes to trick the eye. Additionally, please know that ServiceTrade does not use text messaging or public messaging platforms, such as Telegram or Whatsapp, to make initial contact with candidates and ServiceTrade will never ask an employment candidate for financial information or for payment of any kind.