Job Overview
We are actively looking for a meticulous and results-driven Medical Office Clerk to become a valued part of our team. This remote position will play a pivotal role in providing vital administrative support to streamline patient care services. The successful candidate will demonstrate exceptional organizational skills, effective communication, and a genuine commitment to delivering outstanding service to both patients and healthcare professionals.
Key Responsibilities
- Schedule and coordinate medical appointments while verifying patient eligibility for services.
- Communicate essential instructions to patients or direct them to the appropriate departments for further assistance.
- Update and maintain patient medical records with precision, ensuring all information is accurate and current.
- Research and organize patient information to support healthcare providers in their duties.
- Guarantee the availability of all medical records prior to scheduled appointments.
- Retrieve and manage patient medical records as required.
- Obtain necessary documentation, including test results, for healthcare providers.
- Provide general clerical support to facilitate medical and operational functions.
- Create and maintain appointment schedules and templates within the patient management system.
- Complete end-of-day processes to address pending appointments or issues in the system.
- Access the Health Information Exchange (HIE) to promote efficient data sharing in accordance with contractual requirements.
Required Skills
- Familiarity with medical laws, terminology, and ethical standards.
- Typing proficiency of at least 50 words per minute.
- Strong command of Microsoft Office Suite (including Outlook and Excel) and effective internet navigation.
- Excellent verbal and written communication skills, complemented by superior customer service and telephone etiquette.
- Knowledge of fundamental office administrative tasks and receptionist duties.
Qualifications
- A high school diploma or GED is required; coursework in medical terminology is preferred.
- A minimum of 6 months of experience in an office environment, preferably in a medical setting.
Career Growth Opportunities
Successful candidates will receive comprehensive orientation and training, including a trip to San Antonio, TX, for initial onboarding. This position offers promising avenues for professional advancement within the healthcare sector.
Company Culture And Values
Our organization fosters a culture centered on delivering exceptional patient care while nurturing a supportive and collaborative work environment among staff members. We prioritize the well-being and professional development of all employees.
Compensation And Benefits
We provide a robust benefits package that includes:
- Paid Holidays
- Paid Time Off (PTO)
- 401K
- Health, Vision, and Dental insurance
- Disability and Life insurance
If you possess a keen organizational aptitude and a passion for supporting healthcare and patient services, we invite you to apply and become part of our dedicated team.
Employment Type: Contractor
