We’re Hiring: Technical Writer – API Documentation
Location: Milan/Remote
On behalf of a leading multinational company, we are seeking an experienced Technical Writer to create and maintain comprehensive API documentation for a new cloud-based platform. You will work closely with development teams and product managers in an Agile/Scrum environment to produce both internal (for developers) and external (for customers and partners) API documentation.
This is a full-time position, with remote work encouraged after an initial onboarding period. We are looking for candidates to start as early as possible, within the next 2 months.
Key Responsibilities:
- Develop, edit, and maintain detailed API documentation (primarily REST APIs) in English.
- Collaborate daily with development leads and developers to gather technical details and ensure documentation accuracy.
- Report goals and progress to the product manager while contributing to cross-functional teams.
- Create documentation for all levels of users, from high-level concepts to deep technical specifications.
- Ensure all documentation aligns with corporate standards, and contribute to refining these standards as the platform evolves.
- Contribute to the development of training materials and multimedia content based on project needs.
Requirements:
- Fluent in English (spoken and written) and good proficiency in Italian.
- At least 2 years of experience in API documentation, with skills in tools like Swagger, Markdown, and Git for managing technical content.
- Experience with Windows, Microsoft Word, and Component Content Management Systems (CCMS).
- Ability to clearly communicate complex technical information to both technical and non-technical audiences.
- Ability to work effectively in a collaborative and self-motivated environment, with a strong emphasis on communication and user empathy.
- Experience using corporate tools (e.g., Microsoft Teams) for communication and project management tools to track documentation progress.
Preferred Skills:
- A background in software development is highly valued, especially for candidates who have transitioned into technical writing.
- Experience creating user guides and online help for software applications.
- Ability to contribute to the refinement of templates, style guides, and best practices.
- Strong advocacy for the end-user, with the ability to represent their needs within the development team and ensure the documentation enhances the overall user experience.
Contract Details:
- One-year contract with 3-month trial period and the concrete possibility of extension based on performance and project needs.
- Full-time position.
- Start date: within 2 months.
Opportunities for Growth:
As the platform grows and new APIs are developed, this role may expand to include tasks related to training, multimedia content creation, and other longer-term opportunities within the corporate departments in Italy and possibly abroad.
If you’re passionate about technology, thrive in a fast-paced, collaborative environment, and excel at creating high-quality, developer-friendly documentation, this role is perfect for you!
To apply, please send your CV along with any relevant portfolio or LinkedIn profile showcasing your experience. If available, feel free to share links to previous API documentation or GitHub repositories that demonstrate your expertise.