Job Overview
Join our esteemed Data Enrichment team as a Voice Data Entry Agent and contribute to impactful initiatives within the healthcare sector, all while enjoying the flexibility of a remote work environment. In this essential role, you will be instrumental in supporting data enrichment efforts for a prominent healthcare client, ensuring the highest standards of accuracy and quality in your contributions.
Key Responsibilities
- Engage in voice and non-voice processes as required.
- Professionally manage both inbound and outbound calls, ensuring exceptional communication.
- Verify information from third-party sources using online databases.
- Complete Enrichment Tasks as outlined in client training.
- Conduct data entry, verify vendor information, check board certifications, and follow up with state boards for status updates.
- Ensure all tasks are executed timely and maintain quality standards.
- Remain open to additional responsibilities as necessary.
Required Skills
- Willingness to engage with both voice and non-voice tasks.
- Strong written and verbal communication skills.
- Adaptability and flexibility, particularly in navigating changes in processes and information.
- Independent work capability as well as being an engaged team participant.
- Proficiency in supporting a remote work setup with a reliable internet connection.
- Computer literacy is preferred.
Qualifications
- Previous experience in an outbound/inbound call center, inside sales, or related customer service roles is advantageous.
- Availability for a full-time commitment of 40 hours per week, with the ability to start immediately.
Career Growth Opportunities
- Participate in a role that offers clear goals and access to training resources to foster your professional development.
- Take control of your work approach, providing avenues for personal and career advancement.
Company Culture And Values
- Be a part of a supportive remote work culture that values flexibility, independence, and collaboration among team members.
Compensation And Benefits
- Competitive pay rate of $16 USD/hour.
Employment Type: Full-Time