Job Overview
Join our dynamic Data Enrichment team as a Voice Data Entry Agent, where you will contribute significantly to enhancing data quality for a key healthcare client. This fully remote position offers you the opportunity to excel in a supportive environment focused on maintaining high standards of quality.
Key Responsibilities
- Engage in both voice and non-voice processes as needed.
- Professionally manage inbound and outbound calls.
- Verify accuracy of information provided by third-party entities through online databases.
- Review and complete enrichment tasks as outlined during training.
- Conduct data entry, vendor resource verifications, and board certifications.
- Follow up with various state boards for status updates.
- Ensure timely and high-quality execution of all assigned tasks.
- Perform additional duties as required.
Required Skills
- Strong willingness to undertake both voice and non-voice processes.
- Exceptional written and verbal communication skills.
- Proven ability to work independently as well as effectively within a team.
- Computer-savvy with a suitable work-from-home setup.
- Stable internet connection is mandatory.
Qualifications
- Experience in outbound/inbound call centers, inside sales, or related customer service roles is advantageous.
- Availability for a full-time commitment of 40 hours per week, with the ability to start immediately.
- Adaptable and flexible, capable of managing process and information changes.
Career Growth Opportunities
At our company, you will have access to valuable training resources and clear objectives that empower you to shape your career path and foster professional development.
Company Culture And Values
We champion a work-from-home culture that emphasizes independence and accountability, allowing you to achieve your goals in a balanced work-life environment. Our team-oriented atmosphere encourages collaboration and support.
Compensation And Benefits
- Competitive pay rate of $16 USD/hour.
- Opportunity to engage in meaningful work while enjoying the comfort of remote employment.
Employment Type: Full-Time