The Medical Records Analyst plays a crucial role in ensuring the accurate, efficient, and timely processing, retrieval, and management of medical records. This position entails a variety of responsibilities, including the preparation of documents for scanning, guaranteeing high-quality imaging of records, verifying patient identification to maintain accuracy, and meticulously indexing documents within the electronic document management system. The analyst is also instrumental in supporting the incomplete records process, addressing any discrepancies, and ensuring that all necessary documentation is accounted for. Additionally, the analyst provides essential departmental coverage, which may include working during evenings and weekends as required by the needs of the organization. It is important to note that additional duties may be assigned as needed, reflecting the dynamic nature of this role.
Key Responsibilities:
- Prepare documents for scanning by organizing and reviewing them, ensuring they are in the proper order, and scan records into the electronic document management system with precision and care.
- Examine scanned pages and images for quality assurance, verifying that all details are clear and legible while also confirming patient identification to uphold the integrity of medical records.
- Accurately index documents within the electronic document management system, ensuring that all records are filed correctly and appropriately batch documents for scanning and indexing to streamline the process.
- Provide support for the incomplete records process by identifying missing information and facilitating the collection of necessary documents to complete patient records.
- Offer departmental coverage during evenings and weekends, demonstrating flexibility and a commitment to maintaining operational efficiency at all times.
- Perform other duties as assigned, which may involve taking on additional projects or responsibilities to support the team and the overall objectives of the department.
Knowledge and Experience:
- A solid understanding of various medical records formats and content for different visit types, as well as familiarity with filing systems and medical office procedures, is essential for success in this role.
- Proficiency in computer skills is critical, particularly with scanning systems and electronic document management software, to ensure efficient processing of medical records.
- Strong customer service and communication skills are necessary to interact effectively with patients and staff, addressing inquiries and concerns with professionalism and empathy.
- Prior experience with scanning systems is preferred, as it will enhance the analyst's ability to perform tasks efficiently and accurately.
Skills and Abilities:
- The ability to handle multiple tasks simultaneously
- Strong interpersonal and communication skills
- Being receptive to feedback and adaptable to a constantly changing work environment is vital, including the willingness to accommodate flexible scheduling and various departmental assignments as needed.
- A detail-oriented mindset coupled with strong multitasking abilities will allow the analyst to maintain high standards of accuracy while managing various responsibilities.
- The capability to thoroughly examine records to verify patient identification and identify appropriate forms for inclusion in medical records is essential for maintaining compliance and accuracy.
- Proficiency with computer functions, along with good eye-hand coordination, will facilitate the efficient execution of tasks related to scanning and indexing medical records.
