Acquires, manages, manipulates, and statistically analyzes data obtained from both internal and external resources. Produces detailed, well-written customer reports. Applies qualitative and quantitative techniques to extract data, interpret the data, and produce recommendations.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Clinical Data Management
- Coordinates selected external benchmarking projects with State, VHA, and others.
- Benchmarks with other hospitals to identify best practices and processes.
- Works with Clinical Data Manager on clinical data projects house wide to maximize efficiency and productivity.
- Completes outcome report card while tracking and trending measurable improvements in clinical outcomes.
- Reports to the Director of PI at least quarterly on clinical cost and quality improvements.
- Performs Quality Review of clinical records as directed by internal or external sources.
- Reviews and resolves listings of errors and/or inconsistencies identified by data validation checks.
- Participates in the Quality Control review of clinical data prior to data release.
- Develops and maintains processes for data validation and integrity for selected projects.
- Utilizes computer hardware and software including desktop applications, project management tools, and other data management software for data retrieval, data collection, error detection, analysis, and reporting.
- Acts as a point of contact for all clinical data management activities for a given clinical study or studies with the Clinical Data Manager.
Internal/External Data Analysis
- Acts as a back-up to Clinical Data Manager for physician profiles and communication of summary data.
- Develops and assists in developing clinical report cards as designated by the Director, Performance Improvement or Administrative staff.
- Responds to specific data requests from physicians, administration, and staff.
- Coordinates record reviews for data validation by state and governmental agencies.
- Handles data quality reviews which may involve interpretation and decision making as to appropriate course of action.
- Effectively interacts and communicates with colleagues and customers.
- Prepares, submit, and reports selected hospital publicly reported data elements.
- Assists Clinical Data Manager in the submission of data request by state, local, and insurance agencies.
Clinical Database Management
- Maintains ACC/STS data collection, overseeing data collection process ensuring data integrity, analysis, and reporting.
- Runs reports routinely and as requested for Cardiac Services Department and Cardiovascular Services Committees and its subcommittees.
- Communicates outcome data timely and effectively to physicians to improve quality.
- Documents improvements in quality of care for Cardiac Services through usage of the STS/ACC Database.
- Continually updates data collection staff with new guidelines and data dictionaries, and coordinates data collection processes and people to assure tight deadlines are met.
- Interacts with hospital teams as a liaison for Performance Improvement and data management purposes.
- Assists physicians, staff, and administration in identifying clinical outliers and selecting best practice guidelines.
- Coordinates with clinical teams and IS for the building, testing, data validation, and maintenance of clinical databases.
- Assists Clinical Data Manager in data cleaning and correction to ensure databases are well-validated and ready for transfer and/or statistical analysis.
- Actively participates in the development of clinical databases for internal/external data analysis.
Outcomes Management/Data Management
- Develops key clinical indicators for routine monitoring of performance statistics for internal use and communicates performance internally.
- Works in collaboration with other departments by utilizing TrendStar data to graphically demonstrate clinical data.
- Works on various PI and/or TVM projects or teams to improve outcomes and quality of care.
- Works to establish benchmarks or goals for each identified indicator for quality/cost improvements.
- Responds to special requests for record reviews from state and federal agencies.
- Utilizes clinical data to develop and support best practice guidelines.
- Works in collaboration with IS and other department to develop and improve databases for clinical data analysis.
- Contribute to the overall effectiveness of the department.
- Completes other job-related duties and projects as assigned.
Organizational Responsibilities
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education And Experience
- The knowledge, skills, and abilities as indicated below are normally acquired through the successful completion of an Associate's Degree or Professional Training. Must be licensed as a Registered Nurse in the State of Indiana. Up to 1 year experience is required. Five years healthcare experience, with preferably at least 2 years in data management, outcome management, and measurements is preferred. After January 1, 2014, candidates are required to have or obtain a BSN within three years of employment as a Registered Nurse.
Knowledge & Skills
- Working knowledge of medical terminology and the healthcare field.
- Demonstrates organizational and problem-solving skills.
- Demonstrates a basic understanding of medical practitioners and their preferred methods of communicating and improving quality.
- Working knowledge of computer hardware and software including desktop applications, Clinical Data Management applications and tools.
- Excellent communication (verbal and written) and organizational skills with the ability to define physician perception concerns.
- Technical skills including Oracle clinical or other relational databases, Microsoft office (Word, Access, Excel) a plus.
- Must be able to maintain composure when dealing with physicians and hospital staff.
Working Conditions
- Must be able to deal with varying levels of stress and deadlines.
Physical Demands
- Must be able to sit for long periods of time in front of a computer.
