Client Support Engineer – Leading Fintech Innovator
Join a fast-growing fintech firm transforming electronic trading. We’re seeking a Client Support Engineer to deliver exceptional platform support for clients. In this dynamic role, you'll work closely with clients and internal teams to resolve issues, manage incidents, and ensure smooth operations in a fast-paced environment.
Key Responsibilities:
- Provide frontline platform support to clients
- Resolve technical issues quickly and efficiently
- Collaborate with internal teams to enhance the client experience
Required Skills:
- Strong knowledge of Linux/Unix systems
- Experience with SQL and database queries
- Understanding of network protocols (TCP/IP)
- Familiarity with scripting languages (Python, Bash)
- Strong problem-solving and communication skills