Immediate need for a talented
Project Manager (with Genesys Migration exp). This is a
12+ months contract opportunity with long-term potential and is located in
U.S(Remote). Please review the job description below and contact me ASAP if you are interested.
Job ID: 24-44313
Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Candidate will facilitate the delivery of technology solutions for a defined group of capabilities or products.
- We are seeking a highly motivated individual to join the Contact Center and Service Operations Product and Planning team.
- The Contact Center and Service Operations Sr. PM will be responsible for leading one or more large scale, complex, and cross functional programs, often spanning multiple organizations.
Key Requirements and Technology Experience:
- Key Skills; Project Manager, Contact center, Genesis platform, Migration
- 5+ years in technology and/or healthcare business
- Contact Center Technology project management experience is REQUIRED
- Genesys Migration to Cisco is HIGHLY preferred
- Problem-solving skills, the ability to work in a team, a strong work ethic, flexibility and adaptability, communication skills, both verbal and written.
- Ability to self-manage and drive results a must. Agile Methodology and reporting tool expertise (Jira, Jira Align) preferred.
- High degree of comfort in a fast paced dynamic/ambiguous environment.
- Proven skill at balancing technical knowledge with business possibility and acumen.
Our client is a leading
Insurance Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.