Job Summary
We are seeking a candidate for a back-office role with heavy patient communication via phone. The primary responsibilities include managing In Basket messages and triaging patient calls and messages.
Key Responsibilities
- Manage In Basket messages.
- Cover triaging patient calls and messages.
- Communicate with patients extensively via phone.
Required Qualifications
- Experience with EPIC.
- Must complete a 4-hour EMR training prior to the start date.
Preferred Qualifications
- Previous experience in a similar back-office role.
Certifications
- Relevant certifications in medical administration or related fields.