Conversational Designer

People MakeUS • Contract • Remote (California, United States, US) • 2d ago

***This role is not available on C2C***

Location: 100% Remote (PST hours)

Contract Duration: 6+ months

Job Description:

· Build curated flows in conversational design, applying relevant research, design patterns, and industry best practices to create intuitive and engaging experiences.

· Build, review and evaluate prompts and AI models to deliver Gen-AI powered conversational experiences

· Accountable for quality and accuracy of conversation experiences

· Audit existing design flows and experiences, identify gaps or bugs and work on tickets to solve them

· Drive multiple projects with adherence to deadlines, quality and business metrics

What We Are Looking For:

· 2- 3 years of conversation design experience

· Experience in building with virtual assistants, voice assistants, chatbots, or other conversational interfaces preferred.

· Knowledge of conversational AI, NLP tuning, language modeling and machine learning frameworks (such as NLUs, RAG databases, TensorFlow, PyTorch, or similar).

· Skilled at creating low-level prototypes, flow charts etc for conversation design

· Working understanding of code (html, python, xml, regex) in order to create dynamic dialog-flows using

· Boolean logic and decision frameworks.

· Ability to learn fast the tools and processes of the team and understand the project requirements and start working independently Exceptional written and verbal communication skills, organization and project management skills.

· Experience in conducting user research and usability testing, experiment design and data analysis.

Apply