Manufacturing company in Arcade, NY is hiring a IT Network Technician.
This role is 5 days onsite for the first 6 months for training. Then it will be hybrid 2-3 days onsite.
Primary Functions:
- Support, monitor and maintain new server hardware and software infrastructure
- Serve as technical support, handling escalated issues requiring in-depth technical knowledge and expertise.
- Build internal network administration capability with partner
- Assist with M365 migration to single tenant
- Manage social cyber awareness and campaigns
- Assist with installation of MDR solution
- Assist with privilege access management
- Provision users and run point on hardware rollouts
- Manage email and advanced threat protection in a Microsoft 365 environment
- Work with Network Security Partner to identify and remediate vulnerabilities in network infrastructure.
- Troubleshoot, diagnose and resolve complex system problems
- Build workstations and deploy to new users or upgrade existing users’ hardware
- Monitor and support existing Cisco Meraki hardware
- Engage with internal customers directly to understand, troubleshoot, and resolve complex technical problems, ensuring a high level of customer satisfaction
Experience:
- System backup and restore experience and best practices including SQL Server
- VMWare or Hyper-V management and administration experience
- TCP/IP-based services, including DNS, DHCP, HTTP, SFTP, SSH, SMTP, etc.
- VLAN’s, Routing and Configuration
- Ability to prioritize and multitask
- Ability to travel and manage multiple infrastructure environments
- Adherence to Policies and Procedures
- Azure tenant and security administration or knowledge
- 4+ years of experience with Cisco Meraki and Microsoft 365
- Expertise level network administration and troubleshooting preferred.