Job Details
Job Location
158 East 35th Street Townhouse - New York, NY
Position Type
Full Time
Education Level
4 Year Degree
Description
JOB SCOPE: Under the direction of the People Operations Manager, the Human Resources Onboarding Specialist will provide administrative support to the Human Resources Department and other agency Divisions. Major areas of responsibility include the onboarding of staff, data management and serving as a gatekeeper to the Human Resources Department. The individual works with the HR department to ensure timely, thorough and consistent onboarding of new hires. As the primary contact after an offer is presented, HR Onboarding Specialist plays a vital role for a smooth onboarding experience. The HR Onboarding Specialist will provide administrative support to the Human Resources Department as needed.
ESSENTIAL FUNCTIONS:
- Drafting and distribution of employment offer letters to individuals after review and approval from Director of Human Resources.
- Complete clerical duties which include filing, copying, and scanning of documents and forms that support Human Resources administrative support functions.
- Answers general inquiries from employees and provides direction and assistance as needed.
- Answers general inquiries from employees and provides direction and assistance as needed.
- Adhere to policies and procedures as outlined in the PCMH Human Resources Policies and Procedure Manual.
- Conduct new hire orientation and completion of paperwork during Pre-Employment.
- Completes I-9 verification forms and verifications of employment requests.
- Handles confidential and sensitive information.
- Maintains and updates spreadsheets for applicant tracking on a weekly basis.
- Answers incoming departmental calls, determines purpose of call, and forwards calls to appropriate personnel or department.
- Processes background clearances through the Justice Center, Staff Exclusion List, State Central Registry, and K- Checks.
- Monitoring of the onboarding process and working closely with hiring manager, and candidate to ensure process runs seamlessly and concurrently.
- Entering information into Human Resources database (Paycom).
- Maintenance and organization of employee personal files. Filing, creating personnel folders, breaking down folders.
- Sort and distribute mail.
- Serve as point of contact for new hires regarding post offer inquiries re: Employee Orientation, schedule, etc.
- Address any background issues with HR Director.
- Process transfers, promotions, salary changes, and demotions in a timely matter.
- Keep an active listing of onboard and onboarding employees.
- Keep track of employee changes and update their files accordingly.
- Assist all staff with any Paycom issues (password reset, unlocks).
- Create ID templates and print ID badges.
- Take photos of each staff member for ID.
- Upload staff photos into Paycom.
- Manage and update internal Applicant Tracking System with necessary information during hiring process.
- Walk new hires through onboarding and training process.
- Build strong relationships with internal hiring managers and external sources.
- Work with Paycom personnel to troubleshoot any issues.
- Adhere to policies and procedures as outlined in the PCMH Human Resources Policies and Procedure Manual.
- Assists with special projects as assigned by the Director of Human Resources and/or Executive Management.
Schedule Shift: Monday- Friday 9am to 5pm
Salary: $27.17 an hour
Qualifications
SKILLS AND ABILITIES:
- Strong customer services skills.
- Excellent interpersonal skills and ability to be approachable to staff.
- Satisfactory oral and written communication skills.
- Experience in handling sensitive and confidential information.
- Detail oriented.
- Well organized.
- Ability to effectively manage time.
- Ability to work effectively with others.
EDUCATION AND EXPERIENCE:
- High School Diploma required, bachelor’s degree in human resources or related field preferred.
- Technical proficiency in Microsoft Office and willingness to learn additional software as needed such as Paycom.
- Must be proactive, and a resourceful teammate, with a can-do attitude.
- Succinct, clear, and professional communicator.
- Display sound judgement and prioritizing skills.
- Ability to remain calm, cool, and collected while managing many important tasks simultaneously.
- Resourcefulness, and the self-motivation to learn the business.
- Ability to work and communicate with all levels of internal and external parties.
- Passion for customer service, and true empathy for our candidates.
- A keen eye for details across the board.
- Strong ethical standards, handle multiple tasks confidentially with integrity.
- Professional manner in person and on the telephone.
- Excellent customer service and interpersonal skills including the ability to listen well.
- Have passion and enthusiasm for bringing great talent into the Postgraduate Center for Mental Health.
- Willingness to collaborate and achieve results in cooperation with others.
- A strong interest in PCMH’s mission.
- Demonstrated commitment to the HR function.