Description:
• Serve as key point for scheduling and management of chevron medical examination programs.
o Occupational health related examinations
o Medical referrals
§ Review medical files for completion.
§ Enter relevant medical data into electronic health record system
§ Ensure that records are reviewed and approved by FFD decision maker on a timely basis.
§ Escalate complex issues to admin team lead
• Provide administration support to Americas Regional Medical Teams.
• Respond timely to questions and redirect enquiries on behalf of other team members as needed
• Collate monthly medical/ appointment statistics.
• Type letters, memos and reports for department related issues. Handling correspondence.
• Scheduling appointments, managing calendars, and updating patient records.
• Coordinating meetings, conferences, and other events.
Expectations
• Deliver personalized and high-level customer service support to our workforce.
• Always maintain medical confidentiality in line with corporate policy and local regulations,
• Maintain a comprehensive, secure, filing system for medical records for Chevron.
o Photocopy, scan and fax documents re medical examinations, results etc. to relevant databases such as electronic medical record.
o Managing new and archived paper medical records into EMR as requested.
• Type dictated/ hand-written/emailed letters regarding employees.
• Good communication and organization skills to liaise with external medical providers and patients regarding scheduling of appointments.
• Attention to detail and accuracy in data entry and record-keeping.
• Strong customer service skills and ability to handle sensitive information with confidentiality.
• Handling sensitive data in compliance with local data protection regulations, such as the GDPR.
• Proficient with Microsoft Office applications, Outlook, Excel, PowerPoint and office with ability to proofread, edit, and update as needed.
• Attend any relevant training courses and any other company mandated programs.
• Open and route or respond to mail in a timely manner as appropriate.
• Answer calls, email, or fax enquiries
• Generate expense reports (CTREX)
• Capabilities to grow and adapt as business needs evolve.
• Time management skills to prioritize tasks effectively
• Team oriented, able to work well and communicate with others effectively