PROJECT MANAGER
About Miles
Miles Partnership is a full-service marketing consultancy focused exclusively on travel and tourism. Today we work with more than 130 destinations, hospitality businesses and other travel brands to deliver forward-thinking print and digital content-marketing solutions. We are a team of travel experts and travel enthusiasts, united in the belief that travel improves lives and strengthens communities. Our team members are passionate, open, curious and collaborative in order to have a lasting, positive impact on our clients and each other.
Job Summary
The Project Manager performs a cross-functional team role supporting the Senior Account Director on internal operations across multiple accounts. Acting as the liaison between the internal account services, design, content media and digital teams, the Project Manager provides execution support for client deliverables with impeccable organizational skills and strong communication (both verbal and written). A collaborative individual who can operate independently and is eager to learn and grow, the Project Manager is highly interested in marketing and working across various disciplines of an integrated agency, such as media, creative, website development, print publication, etc. A passion for travel is a plus.
Who We’re Looking For
- Thrives in a professional, fast-paced environment (virtually and in person).
- Forward-thinking with a mindset for detail-oriented and data-driven decision-making.
- Critical thinker who uses creative problem-solving skills to execute projects.
- Works well independently and seeks perspective from experts to make informed decisions.
- Works with cross-functional teams to accomplish account goals while taking ownership of the end results.
- Dependable, with a strong work ethic and willingness to learn.
- Excellent communication, both written and verbal, that provides clarity and enhances collaboration across internal teams and external client contacts.
- Experience in enterprise project management software (i.e., Wrike, Asana, etc.) preferred.
Responsibilities
- Remain in consistent communication with senior-level Account Services team members about opportunities, issues and ideas within the project deliverables and client accounts.
- Own and maintain internal vision for the division in connection with the Account Director
- Execute scopes to ensure on-time and on-budget delivery for multiple, concurrent projects from set up to execution on recurring and one-off projects.
- Ensure all contractual requirements are consistently met with the clients across teams, tracking contract-renewal timelines and opportunities across the division.
- Collaborate with the Account Services and central resource teams to ensure internal processes are being followed by all team members and quality products are being delivered to exceed clients’ expectations.
- Monitor resource allocation for monthly progress against project completion and prepare invoice backup for billings.
- Continually demonstrate behaviors that support Miles Partnership’s core values: Passionate, Open, Curious, Collaborative, Impactful.
- Work to understand the relationship between divisions within Miles; seek opportunities to understand the impact of each department.
- Hands-on management within Miles’ project management system for resource assignments, timeline planning, as well as task and deadline management.
Requirements
- 2-4+ years of agency and/or account management experience.
- Strong analytical skills interpreting data and reporting back to senior Account Services team members.
- Understanding of, and continual self-education on, marketing best practices.
- Understanding of B2C and B2B marketing principles.
- Demonstrated problem-solving skills.
- Good communication skills both internally and externally.
- Proficient leadership and managerial skills to enhance strong team performance.
- Excellent organizational skills and attention to detail.
- Proficient in Microsoft Office programs and Google Suite.
Core Competencies
- Culturally Competent
- Emotional Intelligence
- Effective Communication
- Analytical
- Adaptable/Nimble
- Creative/Forward-Thinking
- Critical Thinking/Problem Solving
- Financial Management
- Teamwork/Collaboration
- Professionalism/Work Ethic
- Trustworthy, Reliable and Ethical
- Time Management
- Conflict Management
COMPENSATION: $65,000-70,000
- Comprehensive benefits package, including medical, dental, vision
- 401k-matching contribution
- Generous paid-time-off compensation
- Flexible work schedule
- Paid volunteer opportunities and company-supported charitable events
- Collaborative, creative, and fun team environment with professional growth opportunities
Our Commitment to Diversity, Equity and Inclusion
At Miles Partnership, we are driven by our commitment to actively advance diversity, equity and inclusion to evolve equitable and inclusive marketing industry practices, drive innovation within the company and empower our team, our clients and the communities we serve. We will make intentional actions to build a work culture where our team members are always heard, empowered and valued. We will provide a culture of service where we enable our teams and clients to meaningfully engage with their communities, share and tell their stories through travel, and lead a movement across the broader tourism industry to influence social change and ensure open access to travel for all. Learn more here .
