This is a very urgent requirement with immediate placement, please apply for immediate consideration.
No H1b, No Sponsorship, And No C2C - only W2 or 1099 candidates
Urgent Need -- - Required Locals (Denver, Colorado)
Job Title: Service Desk Specialist
Location: Denver, Colorado
Interview: Phone /In-Person
Duration: Long Term
Required Skills: Tier I support, Customer Support, mobile application, iOS, and Android operating systems, Incident Management, and tracking system.
Job description:
- We are seeking an individual who is passionate about technology and being part of a team helping others utilizing chat tools following closely the organizations' standard operating procedures.
- Providing Tier I support and customer assistance for a mobile application.
- Troubleshooting, reproduction, reporting, and problem resolution in both iOS and Android operating systems.
- Install the myColorado software on supported devices following defined procedures, processes, and methods.
- Employ Incident Management procedures to enter tickets into the required tracking system.
Thanks