49 Solutions is on the lookout for an experienced
Intermediate IT Professional (Platform Analyst) to join our team at Shared Services Canada. The ideal candidate will possess a solid foundation in IT analysis and a passion for optimizing platform solutions. This role involves collaborating with cross-functional teams to ensure the effective deployment and maintenance of IT services.
Requirements
- Minimum of 5 years of experience as an IT Analyst or in a related role
- Minimum of 10 years experience working in an office environment
- Proven track record in platform analysis and implementation
- Strong analytical skills with the ability to gather and interpret data effectively
- Excellent documentation skills, showcasing attention to detail
- Experience with cloud technologies and service delivery models
- Ability to communicate complex technical information clearly to a non-technical audience
- Existing Secret Security Clearance is mandatory
- Familiarity with ITIL or other IT service management frameworks is a plus
- Strong teamwork and collaboration skills in a dynamic environment
- Experience with stakeholder engagement and consultation processes
Additional Responsibilities:
- Conducting detailed requirements analysis and translating business needs into technical specifications
- Collaborating with technical teams to design and implement platform solutions
- Participating in the testing and validation of platform applications
- Monitoring performance metrics and making recommendations for improvements
- Assisting in the development of training materials and user guides for new platform users
- Providing support and troubleshooting for platform issues
Benefits
Remote Work
