Job Description
JOB SUMMARY:
Under administrative review, plans, develops, manages, coordinates, monitors, and evaluates the activities/operations for an off-site clinical center that includes supervision responsibilities for a clinical staff of ten or more.
EDUCATION/EXPERIENCE:
- Graduation from an accredited School of Nursing with a Bachelor's degree in Nursing and four years nursing experience, two years of which must have been at the administrative and/or supervisory level; or, an equivalent combination of education and experience.
- Master's degree in Nursing preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
- Current license as a Registered Nurse (RN) in the State of North Carolina required.
- BLS required
ESSENTIAL FUNCTIONS:
- Monitors Triage workflow. Resource nurse for Triage staff.
- Develops protocols for Triage to standardize care provided for patients.
- Communicates and collaborates with the Clinical Quality Administrator and Medical Director for Infectious Disease.
- Monitors nursing educational requirements of Triage staff to maintain competency and increase knowledge of our patient population.
- Communicates and coordinates with additional, related health care providers, entities and community agencies in managing patient care knowledge of resource management, IDSC clinical and quality guidelines.
- Uses prudent nursing judgment to assess and determine the appropriateness of medication refills, priority of patient medical and psychosocial concerns and needs, initiates timely collaboration with related clinical staff and medical providers in meeting patient health needs, determining the necessity of urgent patient care clinical visits.
- Manages routine and urgent care patient schedules.
- Manages and oversees telephone triage clinical guidelines in collaboration with Medical Director and Clinical Quality Administrator.
- Tracks, follows-up and evaluates client referrals and services coordination in conjunction with related program staff.
- Works collaboratively in Clinical Quality Management efforts and activities with the Clinical Quality Administrator, participates in quality committee activities through quality improvement projects, including patient referral tracking and follow-up evaluation.
- Collaborates with clinical trials unit research projects as needed in conjunction with clinical trials/research director and clinical trials coordinators.
SKILLS/QUALIFICATIONS:
- Good oral, written, and interpersonal and communication skills
- Ability to provide direct and indirect patient care
- Must display positive attitude with good customer service skills
- Excellent computer skills with the capacity to learn electronic medical record and scheduling systems quickly
- Highly organized with the capacity for multitasking in a fast paced environment
- Familiarity with dealing with cultural issues in diverse, underserved population
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist’s two main components are an integrated clinical system – anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem – that includes Brenner Children’s Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About The Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing – for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence – always