Description
RemX is looking for Call Center Reps!
Location: Fully remote, but MUST live south of the Miami airport
AND MUST HAVE 6 MONTHS REMOTE EXPERIENCE.
Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)
Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)
Title: Customer Service Representative
Job Responsibilities
- Inbound calls only
- Respond to and own consumer inquiries and issues
- Provide education and status on previously submitted pre-authorizations or pre-determination requests
- Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance
Requirements
- 1 year of customer service experience with the same company
- High School diploma
- Goal-driven and detail oriented
Apply Now
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