Position Overview
A leading payroll solutions provider is seeking a dynamic and client-focused Account Manager to join their Client Success team.
In this position, you will be responsible for building and maintaining strong relationships with clients, ensuring their satisfaction and long-term success.
Primary Responsibilities
- Develop and nurture long-lasting client relationships within your assigned portfolio
- Serve as the main point of contact, addressing client inquiries, concerns, and requests
- Regularly engage with clients to understand their evolving needs and challenges
- Quickly address and resolve any client issues, providing timely and effective solutions
- Identify and capitalize on opportunities to offer additional services and grow client accounts
- Keep clients informed of product enhancements, updates, and industry trends to support their ongoing success
Qualifications
- Proven experience in account management, client relations, sales, customer success, or related role
- Excellent communication and interpersonal skills with the ability to build and maintain rapport
- Strong problem-solving abilities with a proactive, client-first approach
- Capable of managing multiple tasks and priorities
- Knowledge of CRM software and tools
Account Manager Positions Offer
- Competitive base salary with performance-based bonuses
- Full benefits package, including medical, dental, vision, and 401(k)
- Opportunities for career growth and development
- Collaborative and supportive team environment
- Flexible remote work options available
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