Experience in a project or program management role. Developing and maintaining positive stakeholder relationships across the organization, including executive level. Experience in Agile project methodology. Developing program documents including risk logs, and status reporting. Managing multiple resources delivery teams (including recruitment and removing resources as required). Senior leadership experience defining program goals in collaboration with business stakeholders. Experience within a complex, business and technical IT environment. Managing Service Design Development and Agile delivery project. Experience with ServiceNow platform