Job Title: Business Process Analyst
Location: N1C 4DJ, London
Mode of working: Hybrid ( 3Days/Week)
Job Type: 6 Months Contract
Supporting publication period – help evolve the policy, process, and tooling
This is very manual – so difficult to automate
Take on operations of the processes and scope out automations and process improvements
Process improvements
- Improve documentation of repeatable tasks
- Low level automation of key operational tasks
- Suggestions for further areas that could be automated
Process Operations
- Submission of quality checks and review load balancing
- Triaging escalation request
- Triage comms and curate FAQS
Mandatory
Strong Google Sheets / Excel
SQL basic
Experience in process mapping and improvements
Non-essential
Building data dashboards would be nice