Akkodis is seeking an IT Helpdesk Analyst with a client located in Denton TX and this position is a oniste.
Pay Range: $25/hr - $30/hr (The rate may be negotiable based on experience, education, geographic location, and other factors.)
IT Helpdesk Analyst Job Summary:
This on-site position provides support to our IT Staff and Users in researching, troubleshooting, and resolving a wide variety of issues while following department protocols.
Required Knowledge, Skills & Abilities
- 1-2 yrs. of IT experience in a similar role, working in ITSM Tools (ServiceNow, Freshservice, Jira)
- Certifications (Preferred): CompTIA A+
- ITIL Foundation v4 certificate or equivalent experience.
- Experience supporting current hardware, software, and technologies.
- Experience supporting cloud applications.
- Strong experience in Windows server environment and user administration (Active Directory/ Exchange/ O365/Azure)
- Intune experience
- Knowledge of end-point security solutions
- Proficient in Office 365 application support
- Commitment to Compliance and confidentiality
- Independent worker with strong motivation who can thrive in a team environment.
- A solid understanding of networking fundamentals (DNS, DHCP, TCP/IP) is required.
- Ability to communicate with both technical and non-technical audiences.
- Valid driver license required.
- Ability to travel as required.
- Ability to work overtime as required.
If you are interested in this IT Helpdesk Analyst job in Denton TX then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Nandakini Sajwan at 610 484 2192 or nandakini.sajwan@akkodisgroup.com.
Equal Opportunity Employer/Veterans/Disabled
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.
To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
· The California Fair Chance Act
· Los Angeles City Fair Chance Ordinance
· Los Angeles County Fair Chance Ordinance for Employers
· San Francisco Fair Chance Ordinance