About Us

At SimplePractice, we’re changing the face of health and wellness through innovative solutions that simplify the life of health and wellness practitioners. Think your neighborhood therapist, nutritionist, speech language pathologist, or massage therapist—the small business owners who dedicate their careers to helping others. Our solution provides them with an all-in-one platform to manage their practice and with the tools and resources to thrive as a practitioner and business owner.

Our Culture

At SimplePractice, we think big, we take simplicity seriously, we come as we are, we act with humility, and we are built on trust. We are committed to fostering a culture of high performance and strong accountability and seek out the personalities and talents that have the potential to make us a stronger community of builders and problem solvers.

The Role

We are looking for a detailed oriented, execution savvy and meticulous individual to directly support the Chief Customer Success Officer and Chief Marketing Officer at SimplePractice. Your contributions will help our exec team and the employee experience across their functional groups.

Responsibilities

Own vision and strategy for uplifting Customer Success team's and Marketing team’s remote work experience;
- program event cadence and theme for virtual connection, learning and fun
Plan thoughtful in-person events for teams to curate team bonding and positive work culture
Improve cross-collaborative work process between Marketing, Customer Success and other Groups by identifying gaps in team members’ understanding of process/needs/timelines and working to improve teamwork for stakeholders
Actively connect the team with our customers and the customer experience to drive empathy and passion for our mission
Implement learning and development lens into team events to increase engagement and positive growth for team members
Own All-Hands agendas for Customer Success and Marketing; ensure agendas align with leadership cascades, upcoming events and launches, prominent company news, and speak to what is top of mind for the team
Actively look for opportunities to build better synergy between teams, and within teams; brainstorm and implement solutions that improve workflows and serve a positive work culture
Own tracking of topics communicated, number of times communicated, and which channels communications are shared via to ensure information cascading follows playbook, and the team knows when and where to expect/find information
Collaborate with other Executive Assistants to spread implementation of successful programs to other teams; and build out opportunities to cross-pollinate with other teams via quarterly/bi-annual joint All Hands, AMA, and/or Virtual Socials, etc.
Manage Jr. Admin/Assistant via assigning tasks, training, and fostering continued growth
Own cadence and organization of AMA’s for CMO and CCO
Own internal calendar for CMO and CCO
Help manage external calendar and coordinate meetings with external stakeholders
Prepare presentation decks, internal documentation and communications
Work closely with the execs to keep them well informed of upcoming commitments and responsibilities, following up as appropriate

Desired Skills & Experience

7+ years of experience in executive administration, project management, or related field
A team player capable of cultivating productive working relationships across the company
Someone who exhibits sound judgment with the ability to prioritize and make decisions
Ability to assess situations; present and implement solutions
Strong culture facilitator who can act as an ambassador for creating and growing a positive work experience and team culture
Experience implementing new ideas and turning them into successful programming for the team
Experience handling sensitive company information
In-depth knowledge of Microsoft and Google. Proficiency in a broad array of online tools including spreadsheets and slide presentations
Excellent calendar management skills, including the coordination of complex executive meetings
Resourceful, can-do attitude
You thrive in a fast-paced environment, are pro-active, and intellectually curious

Base Compensation Range

$80,000 - $110,000 annually

Base salary is one component of total compensation. Employees may also be eligible for an annual bonus or commission. Some roles may also be eligible for overtime pay.

The above represents the expected base compensation range for this job requisition. Ultimately, in determining your pay, we’ll consider many factors including, but not limited to, skills, experience, qualifications, geographic location, and other job-related factors.

Benefits

We offer a competitive benefits program including:

Medical, dental, vision, life & disability insurance
401(k) plan with company match
Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays
Mental health resources
Paid parental leave & Backup Care
Tuition reimbursement
Employee Resource Groups (ERGs)

California Job Applicant Privacy Notice

Thank you for your interest in opportunities at SimplePractice LLC (“SimplePractice” or “us” or “we” or “our”). Please note that when you submit your resume or application materials to us for employment purposes, you are subject to the SimplePractice California Job Applicant Privacy Notice.

For more information about our privacy practices, please contact us at privacy@simplepractice.com.

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