Hello! Are you ready to Work from Home and transform your career? If you have great consulting skills and know you can consistently delight our customers and help grow our accounts, Modus is the perfect fit for you. Our high performance team helps our clients to build awesome solutions to accomplish their goals and vision. Are you interested in working from home with some of the best talent on the planet? Then keep reading.

We are looking for a Senior Atlassian Consultant to join the team at Modus Create.

About You

Experience Level: Senior

You have a proven track record of successfully implementing or administering Atlassian tools in accordance with the latest industry-standard best practices. You're autonomous in your ability to meet project objectives, provide deliverables on time and within budget, and collaborate with your peers to streamline standard processes and documentation templates for future utilization on similar customer engagements.

You have experience soliciting both functional and technical requirements by performing analysis on a client's application environment and leading virtual discovery workshops with client stakeholders. You are able to architect solutions based on diverse and challenging customer needs. You are comfortable building and providing application demonstrations or training sessions to key stakeholders. You can lead a team of Atlassian consultants in delivering outcomes that meet client requirements and satisfy identified metrics for success.

By staying up to date with the latest Atlassian product release notes, you're familiar with the administration/configuration of Jira Software, Jira Service Management, Jira Work Management, and Confluence. More importantly, you possess the ability to leverage various resources (such as internal knowledge bases, communication with your peers, online communities, video trainings, etc) in order to upskill on Atlassian (core) / Atlassian Marketplace products.

You're familiar with Agile methodologies such as Scrum, Kanban, SAFe and Lean. You're familiar with implementing solutions which help customers optimize their frameworks for triaging tickets IT Helpdesk, Incident Management, Change Request, and Asset Management. Preferably you have experience implementing (or at least working within) self-service models by leveraging integrated issue-tracking, documentation, and team collaboration software (e.g., Jira Service Management, ServiceNow, Confluence, Microsoft Sharepoint, Slack, Microsoft Teams, etc. ) and/or other similar SaaS products .

Working remotely with a globally distributed team of engineers, designers, devops, and clients is not only exciting for you, but you thrive in that environment. Exceptional written and verbal communication skills are required, particularly via video, phone, email, and chat.

Possessing additional technical expertise beyond what is expected of a typical Atlassian administrator is great to have. This may include items such as: Planning and assisting with installation, deployment, and tuning of server-side configurations of the Atlassian instance; Providing support to configure advanced system configurations such as user directories or single sign-on (SSO); Planning and assisting with merging or migrating Atlassian instances. Possessing active Atlassian Certifications, Atlassian Technical Accreditations, Scrum Master certification, or ITIL certification are a major plus.

[In order to requisition 1918]

You love learning and understand that software is an ever-evolving world. You enjoy playing with new tech and exploring areas that you might not have experience with yet. You are self-driven, self-learner willing to share knowledge and participate actively in your community.

Having overlap with your team is critical when working in a global remote team. Modus requires all team members to overlap with EST hours daily. In addition, reliable high speed internet is a must.

Things You Might Do

Modus is a fast-growing, and remote-first company, so you'll likely get experience on many different projects across the organization. That said, here are some things you'll probably do:

Give back to the community via open source and blog posts
Travel and meet great people- as part of our remote-first lifestyle, it's important that we come together as needed to work together, meet each other in person and have fun together. Please keep that in mind when you apply
Teach and be taught: Modus creates active teams that work in internal and external projects together, giving opportunities to stay relevant with the latest technologies and learning from experts worldwide
Interact directly with internal and external clients to represent Modus and its values
Discover our comprehensive learning benefits, available to every Modite. Gain access to over 12,000 courses on a licensed learning platform. Plus, enjoy paid professional development time, including tailored training and workshops. Your growth matters to us—we're here to help you thrive

Our Benefits may vary according to the Country you are located in, so please reach out to our recruiter in case you have any questions.

If you live in Costa Rica and you become a full-time employee, we offer:

Competitive compensation
100% Remote work (could vary according to the client's needs)
Flexible working hours
Travel according to client's needs
Company paid private insurance
The chance to work side-by-side with thought leaders in emerging tech
Social Security (CCSS) by law

If you live in France, Switzerland, Sweden, Germany, or the Netherlands and you become a full-time employee, we offer:

A permanent employment contract according to the labor laws of the country you are living in (PTO may vary depending on the countries listed above)
A laptop and an onboarding budget for home office need
Mental Health Support Program
Health coverage (sick leave)
Conference: Flight/train ticket + accommodation + food
Remote work or hybrid work (Paris and Lyon)

If you live in Romania and you become a full-time employee, we offer:

Competitive compensation
Medical insurance
Meal vouchers
Telework indemnity
Bookster subscription
Extra PTO Days with Tenure per year worked(up to max. 4 days)
Possibility to obtain paid certification/courses if they align with company goals and are relevant to the employee's role
Client Referral program
100 % remote work and the possibility to work from the office
The chance to work side-by-side with thought leaders in emerging tech

If you live in the USA and you become a full-time employee, we offer:

Competitive compensation
Health insurance (medical, vision, and dental) and other benefits (FSA and HSA)
Virtual Care support
401(K) match to up to 3.5% of your annual salary
Optional Voluntary Short or Long-term disability insurance.
Remote work
The chance to work side-by-side with thought leaders in emerging tech
Flexible Time Off/PTO

If you live anywhere else, you can become a contractor, and then we offer:

Competitive compensation
100% Remote work (could vary according to the client's needs)
Travel according to client's needs
Employee Referral Program
The chance to work side-by-side with thought leaders in emerging tech

About Modus

Modus Create is a digital product group that accelerates digital transformation. We use high-performing teams, emerging technology, and "new school" product development tools and methods to accelerate business outcomes. We support our clients across four core delivery areas: business and product strategy consulting, customer experience, cloud services, and Agile software delivery.

Driven by a team of world-class talent, we have been recognized by the Inc 5000 list of Fastest Growing Private Companies nine years in a row, the Washington Business Journal list of Fastest Growing Companies in the Washington, DC area three years in a row, and a top company for remote work by FlexJobs. We're also an official partner to Atlassian, AWS, Cloudflare, GitHub, InVision, Ionic Framework, and Vue.js!

Founded in 2011, with our HQ in Reston, Virginia and offices in Costa Rica, Romania and France, Modus has employees all over the world. Based on the model of an open source team, Modites work remotely and are located across the globe. This has allowed us to hire the best talent in the world, no matter where they live. Our highly collaborative, autonomous, and effective working environment is fueled by a team unified by a love of continuous learning. Our years of thought leadership including books, whitepapers, blog posts, conferences and MeetUp talks, demonstrate our commitment to sharing what we've learned.

We encourage every Modus employee to do the same. Our company is a platform for the growth of our employees. Through working with our distributed team of experts on challenging projects, every person that joins the Modus team can expect to continue growing and learning every day. This is your chance to be part of building something great.

Federal law requires Modus Create to confirm the identity and employment eligibility of all persons hired to work in the United States as full-time employees.
The statement above does not apply to 1099 Contractors or International Contractors

Modus Create is committed to creating a diverse environment, and each of us contributes to inclusion. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

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