About the Job

We’re looking for a quality-oriented technologist to strengthen our QA team and support the Toy Safety Manager with day-to-day operations – reviewing product, maintaining our QA system and managing our quality reporting system, to ensure a smooth and fully certified supply chain. This role requires an organised team member who communicates effectively with others outside their team to fulfil the QA process and ensure that products and packaging consistently meet the rigorous standards of the toy industry across the globe.

A bit about us

We are the Toy People, and we support leading retailers with impulse pocket money toys and creative point of sale solutions that really work! We're also the home of Living Nature, the animal lover's favourite toy collection. We serve retailers from single outlets to worldwide chains and tourist attractions of all kinds and sizes globally, with our core focus being on the EUK, USA & AU Markets.

Our Core Values:

Passion - Team, we can do this!
Caring - Customers and colleagues first.
Transparent - Openness builds trust and leads
Creative - How can we do this better?
Accountable - Consider it done!

About the Role

Your aim will be to ensure that all products are safe, compliant and fit for purpose. Working within QA and reporting to our QA & Toy Safety Manager, your main responsibilities will be:

Maintaining our essential robust Quality system including:

Product review & assessment reporting
Coordination of product testing and certification with 3rd party test facilities and factories.
Technical file compilation in line with regulatory requirements.
Product tracking meeting key milestones of the critical path and data confirmation within our ERP system
Ensure all shipments are supported by applicable, in-date certification and comprehensive technical file.
Packaging / artwork reviews.
Creation of Declarations of Conformity for each product.
Support sales and customer services, addressing issues, technical queries, and product specific data requests.
Work on full project lifecycle with a cradle to grave approach either by line or with key customer accounts.
Keep abreast of technical and regulatory developments within our industry on a global scale.
Contribute to the development of QA procedures and manuals.
Investigate poor performing lines, possible product failures or complaints.

You’ll be supported by a team of great people, and will be collaborating with our Supply Chain department, the category manager, customer service and our IT/Systems department, many of which are located in our offices around the world.

You’ll enjoy:

Competitive salary.
All the necessary equipment for your role.
Significant potential for professional development and career progression within Keycraft.
A holiday allowance of 24 days plus statutory bank holidays.
Pension Scheme.
Being part of a business that has grown rapidly in recent years and which has great prospects ahead!

A bit about you

You must have previous experience or training in a Quality & Compliance role or similar.
No specific qualifications are required, but experience in product and packaging risk assessment; technical file data collection; and familiarity with the high quality standards of the toy and gifts industry will be valuable in this role.
Retail and/or sourcing experience in any form will be useful, as it will give you a good understanding of the industry we work in and commercial acumen to enable value products to be produced.
Another competency which would add value is knowledge of manufacturing environments and Far east suppliers.
Strong understanding of UK/EU compliance legislation and quality management systems, namely, the Toy Safety Directive and EN71; any USA compliance experience is a bonus.
IT proficiency (specifically Excel, with the ability to adapt to inhouse systems) will be vital.
Excellent organisational skills with the capability to implement procedures and gather data.
A logical thinker with the ability to analyse numerical and written data.
Strong investigative skills with the ability to identify risk and implement effective solutions.
High level of attention to detail.
Good written and verbal communication skills.
Willingness to work with counterparts in other countries, including external testing agencies.
Flexibility and a team spirit will be highly valued attributes in this role.

Location

Preferably based in our HQ in Peterhead, Scotland, although candidates from other areas of the UK may be considered on a WFH basis with occasional working visits to HQ.

Keycraft Global is made up of a Team of truly passionate creators - this is a chance for you to join a great team in a dynamic and fun industry. We all work hard and help one other, communicate transparently and celebrate success frequently!

Keycraft Global jobs

Quality Assurance Technologist