Job Type

Temporary (Fixed Term) (Seasonal)

Work Location:

Texas State Fair - Dallas, TX 75223

Overview

2020 Companies is seeking an immediate full-time seasonal Program Events Manager representing our client, Samsung.

Dates: 9/27/24 – 10/20/24

Hours: Shifts between 8:30 am – 9:30 pm

Days: As needed per event (weekdays, evenings, and weekends)

Pay: $40/hr + Program Conclusion Incentive

Location: Texas State Fair

Vehicle is not required for this position

Do you have great leadership abilities? Are you engaging and enthusiastic? Can you deliver a world-class customer experience with every interaction? Are you passionate about the latest and greatest technology? Then don’t miss the opportunity to work with one of the world’s leading technology brands, Samsung!

The Program Events Manager is an exciting opportunity for individuals passionate about event management. As a manager, you will oversee a team of Product Specialists who demonstrate and promote Samsung Electronics America's cutting-edge devices. Your role will involve creating brand awareness through engaging interactions with prospective customers.

Your Role As a Field Operations Manager Is To

Coach Product Specialist on Samsung products and promotions
Manage time cards, create schedules, and ensure compliance
Ensure the team is exceeding client expectations and applying company policy and procedures
Motivate and drive team to meet or exceed goals
Maintain a high energy and professional attitude at all times
Create a memorable and positive experience for customers and client
Assist in driving sales and customer experience

We Are Looking For Someone Who

Has excellent communication skills and experience in consumer-facing environments (sales, customer service, etc.)
Has a proven record of leading and managing a team with at least 1-year experience.
Always energetic with a big personality and ability to “hype” a group as small as 1, to as large as 100
Interested in one or more areas in technology, social media, gaming, beauty and fashion, music, Health & Wellness
Ability to build relationships with a wide range of stakeholders and customers
Flexible and adaptable with a passion for teamwork and innovation
A good understanding of systems - Salesforce, and Office 365 (PowerPoint, Excel) are a plus!

About Company

2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.

Job Description

Supervise team members
Professionally resolve customer complaints; escalate as appropriate
Accurately submit work schedules to the Manager for approval
Coach team to ensure demo engagements are being executed
Ensure compliance with Company policy and procedures
Accurately track inventory receipt and count as appropriate
Review time sheets for accuracy
Meet or exceed key metrics
Courteously welcome customers, offer assistance, assess needs and suggests products
Responsible for accurately tracking and communicating all activity to Retail Operations
Perform all other duties as assigned

Performance Measurements

Achieve posted store activation goal
Meet established monthly/weekly personal sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints

Qualifications

High school diploma or equivalent required; Business degree preferred
Demonstrated long-term excellent sales performance
Proven record of successful management/leadership. 2+ years preferred
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Ability to work flexible weekends including evenings, weekends and holidays
Able to work autonomously with excellent time management skills

What You Can Expect From 2020 Companies

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020’s Commitment

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

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Program Events Manager - Samsung